Secretary

Job Description

Job Description

Secretary / Administrative Assistant

Empire Automotive Center is looking for a reliable, organized, and professional Secretary to help keep our day-to-day operations running smoothly.

Responsibilities include:

• Answering and forwarding incoming phone calls.
• Assisting customers and directing calls to the appropriate department.
• Handling general office paperwork and documentation.
• Scheduling and coordinating vehicle tows.
• Completing and organizing necessary paperwork related to vehicles, customers, and towing.
• Maintaining accurate records and files.
• Communicating with customers, tow companies, insurance companies, and other parties as needed.
• Assisting with general administrative tasks and office organization.
• Handling other necessary office duties to support the automotive center.

Ideal Candidate:

• Professional and friendly phone manner.
• Organized and dependable.
• Strong communication skills.
• Able to multitask and stay organized in a busy automotive environment.
• Comfortable handling paperwork and making phone calls.
• Previous office, automotive, towing, or customer service experience is a plus.

We are looking for someone dependable who can take initiative, stay organized, and help ensure the office operates efficiently.