Technical Account Manager - Axle
Gravity Engineering Services Pvt Ltd.
Key Responsibilities Serve as the primary technical liaison for insurance clients, ensuring successful onboarding, integration, and long‑term adoption of the AI‑driven clearinghouse platform. Design and implement API integrations, data pipelines, and cloud‑based workflows that align with each client’s underwriting and claims processes. Provide proactive technical guidance, troubleshooting, and performance tuning to maximize platform reliability and ROI. Collaborate with product, engineering, and data science teams to translate client feedback into feature enhancements and roadmap priorities. Deliver regular data‑analytics reports and strategic recommendations that help clients leverage AI insights for risk assessment and pricing. Requirements 3+ years of experience in technical account management, customer success, or solutions engineering within SaaS or AI‑focused environments. Strong understanding of cloud platforms (AWS, GCP, or Azure) and modern API standards (REST, GraphQL, webhooks). Proficiency in data manipulation and analytics tools (SQL, Python, or similar) to interpret and act on AI model outputs. Excellent communication skills with the ability to convey complex technical concepts to both technical and non‑technical stakeholders. Background in insurance or financial services is a plus, but not required. #J-18808-Ljbffr Gravity Engineering Services Pvt Ltd.
Vacancy posted 4 days ago
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