Help Desk Analyst I IT Support & Ticket Triage
Phoenix Children's Hospital
Phoenix Children's Hospital, Inc. is looking for a Level I Help Desk Analyst to support IT operations. The role involves providing customer-focused IT assistance through various channels, resolving technical issues, and documenting service requests properly. Candidates must be Phoenix Children's employees and demonstrate excellent customer service skills. This position requires flexibility to work outside normal business hours as needed. Join a dedicated team that values integrity and professionalism. #J-18808-Ljbffr
- ...Help Desk Analyst vTech can help you avoid the daunting task... ...and tailor our IT and Non-IT recruitment... ...logs inquiries into a ticket management database; classifies... ...appropriate teams for triage or resolution... ...Basic desktop and laptop support and troubleshooting...SuggestedShift work
- ...Employee. Department: CORP | IT Customer Service Location... ...The role of a Level I Help Desk Analyst is to provide IT related support utilizing phone, chat, email, or the ticketing system to communicate with... ...following: systematically triaging/resolving computer hardware...SuggestedFull timeFlexible hoursShift workNight shift
- ...and technically skilled IT Support Technician to join our... ...assimilation 3. Create tickets for every call,... ...technologies 14. Triage Support Tickets while... ...TCP/IP configurations Desk Management and Security... ...certifications are helpful but not required. Must...SuggestedWork experience placementRemote workRotating shift
$60k - $75k
...talented and motivated Help Desk Technician to join our... ...technical assistance and support to our internal users.... ...with security incident triage. Asset and license management... ...hardware). Ticket management: use a ticketing... ...~3+ experience as an IT Support Specialist or...SuggestedFull timeTemporary workCasual workWork at office$71k - $100k
...management application, providing responsive support, clear communication, and operational... ...to inquiries via email and service desk tickets in a timely, professional manner Monitor... ...expectations, and ensure resolution Intake, triage, and respond to service desk tickets...SuggestedContract workWork experience placementH1bWork at office$29 - $31 per hour
...Solutions is immediately hiring for a IT Help Desk Analyst. Position type: Full-time/ Contract... ...commitment to providing exceptional technical support. In this role, you will assist users... ..., requests, and solutions in the ticketing system (e.g., ServiceNow, Jira,...Hourly payPermanent employmentFull timeContract workTemporary workWork experience placementImmediate startRemote workWorldwideFlexible hoursShift work- ...Help Desk Analyst, 3-6 Month Temp Position, Phoenix, AZ We are currently looking for two Help... ...customers can be offered user-friendly support. Provide exceptional 1st line customer... ...maintenance, and keeping up-to-date ticketing records. Stay well-informed about the...Temporary workWork at office
- ...Help Desk Analyst Idealforce has a contract position available immediately for a Help Desk Analyst... ...as network, PC/Hardware, server support, or security related); researching and... ...or enhancements are required - Opening tickets in the ticket tracking system and following...Contract workLocal areaImmediate start
$50k - $72k
...Level 2 Help Desk Analyst Phoenix, Arizona Hybrid Full Time $50k - $72k An established... ..., AZ is looking to add an overnight IT Support Analyst II to its growing support team... ...environment with Active Directory, ticketing systems, and internal enterprise...Full timeWork at officeRemote workShift workNight shift1 day per week$23 per hour
...problem analysis, triage and resolution, creation... ...other requests for IT services.... ...industry standards ticketing system best practices... ...provide after-hours support, ensuring timely response... ...in an IT Service Desk/Call Center... ...a Service Desk or Help Desk technician; Support...Hourly payWork experience placementWork at officeLocal areaRemote workNight shift- ...Help Desk Analyst Location - RI/KS/OK/DE/KS/PH/FL/AZ Duration - 6+ Months Visa - USC/GC... ...Functions: • Provides basic help desk support for problems and service requests... ...Initiates, escalates, or resolves problem tickets and/or service requests. • Troubleshoots...
$50k
...are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The... ...for assisting our IT team and providing exceptional... ...Provide prompt, courteous support company wide, in person or via... ...Receive and document all inbound tickets, emails, phone calls, and in-...Full timeLocal areaImmediate start$54k - $80k
...Job Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering... ...creates, resolves, and maintains tickets, while working within their product vertical... ...service requests, and performing triage and routine troubleshooting for...Remote workShift workAfternoon shift- ...is seeking a Technical Support Specialist I to provide... ...member of the Service Desk team, delivering high-quality... ...satisfaction ratings. Ticket Triage & SLA Management :... ...cloud hosting principles. IT Concepts &... ...exceptional client support to help organizations stay secure...Local areaRemote work
- A leading technology firm is seeking a Technical Support Specialist I to deliver front-line technical support in Phoenix, AZ. Responsibilities include resolving service requests, managing ticket triage, and performing basic troubleshooting for hardware and software issues...
- GRAND CANYON UNIVERSITY is seeking an IT Support Analyst Level I to provide technical assistance and support for incoming queries and issues... ...both hardware and software problems, creating support tickets, and mentoring student workers. The role requires a college...
- We delivers world class IT solutions 365/24/7. We’re in search... ...Description An IT HelpDesk Analyst is a pivotal support position within ourManaged... ...organization. Our Service Desk provides a critical... ...documentation in Cherwell ticketing tool Provide top-notch customer...Shift work
- ...Title: L1 Service Desk Administrator Department... ...Service Desk and Help Desk call queues.... ...gathering, initial triage, resolution and, if... ...to assigned tickets within appropriate... ...troubleshooting and support such as password resets... ...Associate’s Degree in IT or related field...Full timeWork experience placement
- ## IT Support Analyst Level IApplylocations: AZ Phoenixtime type... ...assimilation3. Create tickets for every call,... ...related technologies14. Triage Support Tickets while... ...TCP/IP configurations* Desk Management and Security... ...technical certifications are helpful but not required.*...Work experience placementRemote workRotating shift
$300 per month
...you can make a difference in the lives of all Arizonans. HELP DESK ANALYST Job Location Address: 150 N 18th Ave, Phoenix, AZ 85007... ...resolving desktop hardware/software issues, handling user support tickets for IT problems, providing direct desktop assistance to staff, escalating...Hourly payTemporary workFlexible hours- Overview We are seeking an experienced IT Support Analyst II to join a collaborative and fast-... ...resolutions, and technical workflows within the ticketing system. Escalate complex... ...Qualifications Minimum of 2+ years of hands‑on Help Desk, Service Desk, or IT Support...Local areaRemote work
- ...doing: The Technical Support Engineer I for Illumia'... ...— from initial triage through resolution and... ...customers ranging from IT administrators and system... ...services. Experience with ticketing, scheduling, or operations... ...are quick to ask for help when they need it. This...Full timeTemporary workWork experience placementCasual workLocal areaWorldwideFlexible hoursAfternoon shift
$84k - $161k
...Founding Support Engineer Why Nuclearn.ai Nuclearn... ...: what you build helps real plants run safer and... ...playbook from scratch Define triage workflows, internal... ...Stand up a triage and ticketing workflow that replaces... ...Experience in utility IT, energy infrastructure,...Permanent employmentFull timeWork at officeRemote work- ...looking to hire a full-time IT, Application Support Analyst working from our Pittsburgh... ...within our IT department triaging and responding to internal... ...gaps. Escalate higher level tickets to the appropriate IT teams... ...processes, maintaining a self-help knowledge base. Identify...Full timeWork experience placementH1bWork at officeVisa sponsorshipWork visaMonday to Friday
- Castle Biosciences - IT, Application Support Analyst Location: Pittsburgh, PA - Full‑time... ...line of support for users, triage and resolve level 1 issues,... ...process gaps. Higher level tickets will be escalated to the... ...documentation, maintain a self‑help knowledge base, identify...Full timeWork experience placementH1bWork at officeVisa sponsorshipWork visaMonday to Friday
- A technology solutions company in Arizona seeks a Help Desk Support Specialist to manage customer inquiries through calls, emails, and tickets. Responsibilities include troubleshooting requests, maintaining databases, and ensuring accurate customer information. Ideal candidates...
$67.9k - $132.5k
...The Service Desk Shift Supervisor... ...timely, high-quality support for incidents... ...The role manages ticket queues, staff assignments... ...in a federal IT environment.... ...coaches analysts on troubleshooting... ...issues, the position helps drive process improvements... ...ticket intake, triage, documentation,...Contract workWork at officeShift work- ...Position Summary The Help Desk Technician provides day-to-day technical support to our multi-location environment... ...and collaborating with IT team members to support... ...Tier 1 support; triage, resolve, and elevate... ...using industry standards ticketing system best practices....Full timeWork at officeRemote workNight shift
$22 per hour
...SUMMARY: To provide desktop support and level two troubleshooting... ...and remote staff as part of the Help Desk. JOB DUTIES: # Attain... .... Address HelpDesk support tickets in a timely fashion. #... ...relevant categories of agency IT infrastructure (ie networking,...Temporary workWork at officeLocal areaRemote workFlexible hours- A leading manufacturer of factory-built homes in Phoenix seeks an IT Support Specialist to manage helpdesk tickets and resolve technical issues. This role requires a Bachelor's degree in Information Systems or 4 years of related experience, along with 2 to 4 years in an...
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