Senior Sales Agent

Job Description

Job Description

Sr. Sales – perishables (SSP) is responsible for increasing the sales of logistics services for perishables such as fruits, fish, and flowers. He/She must bring a book of business and/or self-source new business, from foreign locations, with emphasis on South and Central America to the US. This key role must be able to produce the volume necessary to fill several warehouses nationwide.

DUTIES AND RESPONSIBILITIES:

• Introduce Prime Group / Prime Fresh Handling services to potential customers.
• Manage accounts from point of sale to payment follow up.
• Maintain a high volume of profitable business, with high frequency to ensure a continues flow of shipments to various warehouse locations.
• Self-source customers utilizing various methods, including cold calling.
• Regularly communicate with existing and new clients.
• Build and maintain profitable customer relationships.
• Execute and close all sales calls.
• Work closely with the Operations Team and other departments to ensure a top-of-the-line customer experience.
• Communicate management on a regular basis regarding market status, hurdles, and needs.

• Enter sales and customer management into the company's ERP.
• Attention and resolution of customer complaints / suggestions.

• Hold specific knowledge regarding international and domestic freight forwarding, perishables, operations, as well as staying current on market trends.
• Develop an entrance strategy for cold calling, qualifying and effectively connecting with prospective customers.
• Create and drive a sales plan that successfully meets sales goals and initiatives.
• Utilize internal tools to negotiate market freight rates for customers.
• Exude the highest level of customer service to both internal and external customers and set the expectations that the task given will be completed to their satisfaction.
• Identify and pursue new business opportunities, associations, and markets to promote sales growth.
• Maximize profit through pricing strategies and effective sales tactics.

• Function as a brand ambassador, promoting the values of the company to clients and partners.
• Participate in team meetings, providing sales reports and forecast information to management, as necessary.
• Set and track personal sales goals on a regular basis using company’s CRM.

• Any other misc. task or duties as requested by management.

QUALIFICATIONS:

• 7+ years of freight forwarding sales experience.
• 7+ years of perishables handling experience.

• The ability to generate new sales revenue independently.

• Ability to work independently and as part of a team.
• Ability to build relationships.
• Demonstrated organization and prioritization skills. Able to keep self and others organized.
• Excellent writing skills.
• Excellent people skills. Ability to communicate clearly and in a professional manner with all employees, vendors, and clients.
• Exceptional diligence.
• Fully bilingual (English/Spanish – written and spoken)
• Proficient in MS Office (word, excel and power point.)
• Salesforce basic knowledge preferred.