Office Operations Manager

Office Operations Manager

At PJ Morgan Real Estate, we believe in more than just real estate—we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, expert guidance, and personal experiences that build lasting value within our community. Together, these principles define who we are, how we serve, and why we're committed to being With You For Life—every step of the way.

Guiding Philosophy: With You for Life

Mission Statement: We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community.

Vision Statement: To leave a lasting mark on the community by providing meaningful real estate experiences.

Core Values:

• Welcome and Lead Change
• Be Optimistic In The Hard Times and Humble In The Best
• Stay True To Ourselves
• Think Like a Business, Act Like a Family
• Cultivate Lifelong Relationships
• Enrich The Community We Love and Live In

What We Have For You:

As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level.

The Scope of Work:

• Lead/manage/accountability of direct reports which includes but not limited to, day to day task management, training for each role, cross training for each role, approval of time of requests, performance reviews, process and procedure changes and implementation.
• Assist in the hiring process for your department. Keeping recruiting and searching for top talent a priority.
• Manage and update all company/office documents as needed, to include how to guides for office/company operations.
• Meet with Vice President of Operations weekly to discuss workflow, task planning for the week, month, quarter and year and then delegate work to team accordingly.
• Annual department goal planning and annual goal planning with your team.
• Direct/lead You- niversity or other training classes as assigned. Produce annual schedule, coordinate with all teachers and ensure all classes are CE and/or CAT approved.
• You will work directly with the company marketing team to ensure all marketing efforts are being followed and tracked by your team to include new concepts as well as current.
• Oversee all company hiring and terminations, job postings, interviews and on boarding of new hires.
• Manage internal company communications to include calendar, company events scheduling and internal related tasks for events.
• Liaison and overall management of IT, to include any company software implementation and training.
• General office maintenance.

• Be present and active in all company events.

The Ideal Candidate:

• Must have excellent interpersonal skills, a positive attitude and a customer service spirit
• Ability to maintain confidentiality, sensitivity and professionalism
• Above average written and oral communication, organizational and multi-tasking skills
• Proficient problem solving and analytical skills
• Has working knowledge of office equipment such as printers, mail meters, fax machine, etc.
• Exhibits excellent time management skills and attention to detail
• Self-disciplined and motivated to achieve
• Makes continuous learning a priority
• Shows up every day ready to be the best version of themselves and contribute to the team!
• Familiarity with Microsoft 365

Do you share similar values? Send us your application and resume today!