Senior Manager, Solutions Engineering, Mid-Market East
$206.6k - $269.78kFull-time
Atlassian
Role Description
We’re looking for a Senior Solutions Engineering Manager to lead a high‑performing team of Solutions Engineers who help our largest customers realize measurable business value from Atlassian’s System of Work.
- Directly manage and grow a team of SEs supporting Mid‑Market accounts.
- Operate as a player–coach: staying close to deals and programs while building a scalable, outcome‑driven SE practice.
- Partner with Sales, Value Management, Product, and Advisory teams to win complex, multi‑product deals and drive long‑term customer outcomes.
- Shape how we engage customers in your segment/geo, and contribute to global SE strategy and best practices.
- Own multiple workstreams, drive medium‑to‑long‑term strategy for your team, and be measured on team impact, people leadership, collaboration, and org‑level impact.
Qualifications
- Significant experience in presales / solutions engineering or a closely related technical customer‑facing role.
- Proven track record as a people manager leading SE or technical consulting teams (typically 6–12+ ICs).
- Deep background in at least one of: Agile / DevOps, ITSM/ESM, enterprise work management, or adjacent solution domains.
- Experience driving complex, multi‑stakeholder deals with Enterprise or Strategic customers.
Requirements
- Builds high‑performing, diverse teams; gives clear, actionable feedback.
- Can articulate different development needs for early‑career vs senior/principal SEs.
- Strong grasp of SaaS, cloud architectures, integrations, and security / compliance basics.
- Able to challenge and support SEs on solution design, not just deal mechanics.
- Comfortable in forecast, pipeline, and coverage discussions; understands how SE motions impact revenue and margin.
- Demonstrated ability to introduce at least one team‑level improvement that materially changed productivity, quality, or consistency.
- Handles C‑level conversations with confidence; can translate between business, technical, and value narratives.
- Clear written communicator; comfortable driving DACIs and cross‑team alignment.
Benefits
- Health and wellbeing resources.
- Paid volunteer days.
- Wide range of perks and benefits designed to support you and your family.
Vacancy posted 20 hours ago
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