Client Partner

PMG Overview PMG is a global independent marketing services and technology company that seeks to inspire people and brands. Named Ad Age Best Places to Work for 11 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG leverages business strategy and transformation, creative, media, and insights—along with its proprietary operating system, Alli—to deliver cutting‑edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands such as Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans more than 85 countries. Who You Will Be Working With The Client Strategy team plays a key role in shaping media strategies that help brands grow, evolve, and connect meaningfully with their audiences. We work at the intersection of business insight, media planning, and cross‑channel collaboration to deliver results that matter. You will partner with clients, media leads, analytics teams, and creative collaborators to design and deliver full‑funnel media strategies tailored to each brand’s goals. Beyond execution, you will help refine internal processes, contribute to team planning, and support initiatives that push client outcomes and agency standards forward. What You Will Do Design and lead full‑funnel media strategies that align with each client’s brand vision and goals, incorporating past performance data and utilizing advanced planning tools. Manage budget forecasts, optimize ad spend, and ensure performance aligns with client KPIs while exploring growth opportunities and demonstrating strong fiscal management. Build trust with clients as their main contact, deepening business understanding, identifying new opportunities, and ensuring clear, consistent communication at every touchpoint. Champion innovative media strategies that improve client outcomes and streamline processes, making a measurable impact on operational efficiencies. Lead the development, presentation, and updates of media plans and deliverables, showcasing thought leadership in client interactions through engaging presentations in Keynote and PowerPoint. Act as a bridge between clients, internal teams, and external partners, ensuring client needs are met while maintaining efficient team operations to drive omnichannel media strategies. Oversee budget management and forecasting in collaboration with media teams to ensure well‑planned, agile investments that align with performance targets. Support operational excellence by managing project timelines, go‑to‑market schedules, and team priorities, implementing systems that streamline project execution. Proactively resolve challenges that impact team performance or client expectations, delivering actionable feedback and fostering a growth‑minded, adaptable team culture. Collaborate with media and analytics teams to create insightful reports and dashboards that provide data‑driven recommendations aligned with client goals. Oversee campaign performance across all channels, managing budget allocation, recommending enhancements, and addressing issues to maintain alignment with evolving client needs. Ensure client reporting meets their objectives and provides value and insights across media channels. Lead test‑and‑learn initiatives, report on results, and support continuous improvement through testing across media channels. Stay ahead of industry trends, new platforms, and emerging technologies, offering proactive insights and recommendations that support client innovation and growth. Develop a comprehensive understanding of each client’s industry, target audience, competitive landscape, and unique selling points to provide tailored, impactful strategic recommendations. What You Will Bring 8+ years in digital media strategy or a related field, with a bachelor’s degree or equivalent experience. A strong background in fostering collaboration, enabling seamless teamwork and alignment across cross‑functional teams. A deep understanding of consulting practices, providing strategic guidance that empowers client success and operational excellence. Skilled in digital marketing and insights management, driving impactful, data‑informed decisions. A proven ability to excel in marketing digital buying environments and multi‑channel marketing, crafting innovative and integrated media strategies. Proficiency in tools like Microsoft Excel, Microsoft PowerPoint, Keynote, and Google Slides to support seamless data presentation and analysis. A focus on client service and coaching, building meaningful relationships and fostering team development. High emotional intelligence and interpersonal skills to inspire collaboration and build trust with clients and colleagues. Exceptional organizational skills and experience with project management approaches such as the waterfall model to maintain efficiency and clear priorities. A strategic mindset for data analysis, translating complex insights into actionable recommendations that drive measurable client outcomes. A commitment to curiosity and adaptability as a continual learner, staying at the forefront of media innovation while prioritizing client success with a customer‑focused mindset that seeks opportunities to deliver meaningful value. A dedication to people‑focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel. What We Offer Professional Development: Learning and development programs, mentorship opportunities, and career advancement support. Generous Time Off: Paid time off and holiday allowances. Parental Leave: Paid parental leave to support your family. Retirement & Pension Plans: Competitive retirement or pension programs with contribution matching. Fertility and Family Support: Access to fertility benefits for employees and spouses. Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography. Pet Insurance: Protection for your pet’s health and finances. Lifestyle Spending Accounts: 100% company‑funded accounts to promote healthy habits and well‑being. Commuter Benefits: Support for travel and commuting needs, where available. Annual Bonus: Eligibility for an annual bonus. Volunteering Opportunities: 8 give‑back hours to volunteer in local communities. AI Enterprise License: Access to AI Enterprise accounts and participation in weekly AI training sessions. Benefits vary by country, location, and geography to reflect local laws, norms, and expectations. What Sets Us Apart PMG is dedicated to working hard to serve employees and clients, delivering value, results, and innovation. Good grit and agility are required, and we focus on self‑care and collective improvement. We are committed to inclusivity and continual improvement: equal‑opportunity hiring and promotion regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. #J-18808-Ljbffr