Business Development Representative - In Office Sales

Job Description

Job Description

BBB HEART OF TEXAS

Inside Sales Representative

Business Development Representative  |  Austin, Texas  |  100% In-Office  |  Monday–Friday
FLSA Status: Non-Exempt  •  Reports to: Sales Manager Build Relationships. Grow Your Career. Make an Impact.

Join BBB Heart of Texas's nationally recognized sales team and build a rewarding career connecting with business owners throughout Texas. We're looking for motivated, goal-oriented individuals who enjoy building relationships, welcome coaching, and are eager to grow professionally. Previous sales experience is a plus, but not required—we provide the training and support to help you succeed. 

The Opportunity

Join our Austin inside sales team to connect directly with business owners, communicate the value of BBB Accreditation, and manage your opportunities from first contact through the sale. This is a high-volume, phone-based outbound sales role—not an appointment-setting or passive customer-service position. You will develop and manage your own portfolio of business clients while selling with integrity.

What You'll Do

• Make approximately 100+ outbound calls daily using provided leads, warm leads, inbound inquiries, and self-sourced prospects.
• Connect with decision-makers, build rapport, ask thoughtful questions, and communicate the value of BBB Accreditation.
• Use established sales processes, navigate gatekeepers, respond to objections, and confidently ask for the sale.
• Schedule and conduct follow-up conversations, manage your pipeline, and close your own deals.
• Maintain accurate prospect, activity, and sales information in the CRM; meet established performance expectations.

Who Succeeds Here

• Motivated, persistent, goal-oriented individuals who are comfortable with high-volume outbound calling and hearing "no."
• Strong communicators and active listeners who enjoy connecting with business owners and building relationships.
• Coachable, accountable team players with integrity, a strong work ethic, and a positive attitude.
• Candidates with experience in sales, retail, hospitality, customer service, collections, appointment setting, or other customer-facing roles; prior B2B experience is helpful, not required.
• Comfort using computers and willingness to learn CRM and Microsoft 365 tools; Spanish–English bilingual skills are a plus.

Schedule & Work Environment

Full-time, 100% onsite in Austin, Monday–Friday, with weekends off. Available weekday schedules, based on business needs and management approval:
7:30 AM–4:30 PM  •  8:00 AM–5:00 PM  •  9:00 AM–6:00 PM  •  10:00 AM–7:00 PM

Compensation & Earning Potential

• Hourly base pay plus uncapped, tiered biweekly commissions based on production.
• Advertised annual earning potential of $45,000–$100,000+; actual earnings vary with performance and are not guaranteed.
• Additional commission opportunities: 10% on second- and third-year business and 5% annuity commissions, subject to the applicable compensation plan.
• Sales competitions, incentive bonuses, and recognition opportunities.

Why BBB Heart of Texas?

We are a mission-driven organization committed to advancing marketplace trust. Our Sales & Revenue team has been nationally recognized for excellence, and we invest in coaching, professional development, collaboration, and internal growth opportunities.

Benefits & Development

• Medical, dental, and vision plan options; company-paid benefits, including eligible life and disability coverage; FSA/HSA options.
• 401(k) retirement plan with a 5% employer match and immediate vesting after 90 days, subject to plan terms.
• Two weeks of PTO after 90 days, 11 paid holidays, and birthday leave, subject to applicable policies.
• Sales training, coaching, mentorship, ongoing professional development, and recognition programs.

Ready to Make an Impact?

If you enjoy connecting with people, are ready to put in the effort, and want to grow your sales career with a supportive team, we encourage you to apply.
BBB Heart of Texas is an equal-opportunity employer. Employment decisions are made without discrimination based on protected characteristics under applicable law. BBB participates in E-Verify to confirm employment eligibility in the United States.

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