Business Operations Specialist

Job ID: 2026_08_BOS Role/Title: Business Operations Specialist Priority: High – Immediate Hire Hybrid Opportunity - Must be local to the DC/VA/MD area and available to work onsite when needed. Clearance Requirement: Public Trust Clearance - Due to federal clearance requirements for this position, only U.S. citizens are eligible. Candidates with visa sponsorship —now or in the future—are not eligible for this clearance. About iCatalyst iCatalyst, Inc. is a next-generation technology company specializing in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), and Robotic Process Automation (RPA). Since 2007, we have partnered with federal and commercial clients to deliver innovative, mission-driven solutions that enhance operational efficiency, digital transformation, and business outcomes. Our solutions are built on a foundation of agility, security, and scalability, guided by our CMMI ML 3 Services and Software Development framework and backed by globally recognized certifications in ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security). Core Capabilities We specialize in AI-Driven Digital Transformation, Cloud and Infrastructure Modernization, Data Engineering and Advanced Analytics, Enterprise IT Modernization and Mission-Focused Program and Change Management. Why Join iCatalyst? At iCatalyst, our people are at the center of everything we do. Award-winning culture of innovation and a friendly workplace Work on cutting-edge AI and digital transformation projects Be part of a mission-driven team Grow your career in a stable, certified, high-performing organization Comprehensive benefits and wellness packages, 401K with company match, competitive pay Role Overview We are seeking a Business Operations Specialist to join our growing team in support of our federal program. This is an exciting opportunity to work on cutting-edge technologies and contribute to impactful, mission-critical initiatives. Key Responsibilities Design user interfaces and visual components for Microsoft Power Platform applications. Create graphics, presentations, and visual assets for reports, briefings, executive communications, and other program deliverables. Ensure consistent branding, messaging, and visual standards across all program deliverables. Support communication management, knowledge management, and program reporting activities. Develop, review, and produce external-facing communication products, including press releases, brochures, web content, social media posts, and public information materials. Coordinate external-facing content with the Marketing Division to ensure compliance with branding guidelines, messaging standards, and approval processes. Support the development of engaging, accurate, and audience-focused communication products. Collaborate with program leadership and stakeholders to communicate key initiatives, accomplishments, and organizational objectives through effective visual and written communications. Provide support and expertise in assigned domain. Collaborating with cross-functional teams to deliver solutions. Ensure adherence to security, compliance, and quality standards. Support continuous improvement and innovation initiatives. Special projects as needed. Required Skills Proficiency in graphic design and visual communication using Adobe Creative Cloud applications, including Adobe Illustrator, Photoshop, and InDesign. Experience designing user interfaces (UI) and visual assets for Microsoft Power Platform applications or other web-based applications. Strong knowledge of branding principles, visual identity standards, and corporate communication best practices. Excellent visual design skills, including typography, color theory, layout, and information design. Strong written and verbal communication skills with the ability to create content for technical and non-technical audiences. Experience creating presentations, reports, infographics, and executive briefing materials. Knowledge of digital communications, web content development, and social media content management. Ability to manage multiple projects while maintaining attention to detail and meeting deadlines. Strong collaboration and interpersonal skills with the ability to work effectively with cross-functional teams and organizational stakeholders. Proficiency in Microsoft Office Suite and familiarity with content management systems and collaboration platforms. Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Experience & Qualifications Minimum of four (4) years of relevant experience in user interface (UI) design, graphic design, content creation, visual communications, or brand support. Adobe Certified Professional certification (e.g., Adobe Illustrator or Adobe Photoshop) required. Experience designing user interfaces and visual components for Microsoft Power Platform applications or comparable enterprise applications. Experience creating graphics, presentations, executive briefings, reports, and other communication materials. Experience developing external-facing communication products, including press releases, brochures, web content, social media content, and public information materials. Experience ensuring compliance with organizational branding guidelines, messaging standards, and communication policies. Experience supporting communication management, knowledge management, and organizational reporting initiatives. Experience collaborating with marketing, communications, and program leadership to develop effective communication strategies. Proven ability to work in fast-paced, client-focused environments. Experience supporting federal programs preferred. Education Bachelor's degree (BA/BS) from an accredited college or university with a minimum of four (4) years of relevant experience; or Master's degree (MA/MS) from an accredited college or university with a minimum of two (2) years of relevant experience; or A relevant technical certification (e.g., Adobe Certified Professional, Certified Graphic Designer (CGD), or similar) with a minimum of six (6) years of relevant experience may be substituted for a formal degree. Work Location and Schedule Washington, DC (Hybrid/Remote) Monday – Friday 8AM – 5:30PM EST Work schedules and arrangements (remote/hybrid) may be adjusted based on client and program needs Employment Type Full-Time, Salaried (Exempt) Customer / Contract Federal Agency Compensation The likely salary range for this position is $100k-$140k. Salary range reflects our commitment to pay equity and transparency. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, certifications, labor qualifications, geographic location and contractual requirements and could fall outside of this range. Clearance Requirements U.S. Citizenship required Ability to successfully pass a federal background check Employment is subject to verification of eligibility to work in the United States As part of the hiring process, we will ask you to complete a background verification process that may leverage artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. Travel Minimal or no travel anticipated Total Rewards and Benefits We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our benefits package for eligible employees includes a variety of medical plan options, some with Health Savings Accounts, a dental plan option, a vision plan, and a 401(k)-plan offering the ability to contribute both pre- and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, iCatalyst offers employees a variety of paid time off plans, including vacation, sick, 11 Federal holidays, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, insurance are provided or available. In addition, we offer our full-time employees the following benefits subject to eligibility and iCatalyst policies. Phone and internet Reimbursement for eligible employees Transportation Support (Uber rides to & from HQ to select locations) Training & Education Assistance (per eligibility) Annual Wellness Benefit Social and Community giveback Additional Information This position is contingent upon contract award and/or client approval, where applicable iCatalyst, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics Candidates will be required to adhere to client-specific compliance requirements and sign NDAs iCatalyst reserves the right to modify job responsibilities, duties, or requirements as business needs evolve Next Step Explore a career at iCatalyst and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. Apply today to be part of a team shaping the future of technology and innovation. For more information, please visit: iCatalyst Careers Page iCatalyst Website #J-18808-Ljbffr