Business Analyst

TechLink+

Job Title: Contingent Business Analyst

Description
Seeking a Business Analyst to join the Business Operations Services (BOS) department. This role supports small- to medium-sized initiatives that enhance service excellence, operational efficiency, and customer loyalty across Financial Services.
The Business Analyst partners with business teams, IT, AHFC centers, and vendors to analyze business needs, support project execution, ensure compliance, and strengthen operational readiness and business continuity.

Key Responsibilities

Support planning and execution of projects and process enhancements
Partner with IT, business teams, and vendors to resolve issues and deliver solutions
Perform business analysis, risk assessments, and business impact analyses
Prepare operational and management status reports
Create and maintain business process documentation
Communicate business strategies, policies, and changes to stakeholders
Support business continuity efforts and assist during crisis events

Qualifications

Bachelor's degree in Business or related field preferred
3-5 years of experience, preferably in financial services
Strong analytical, problem-solving, and organizational skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Ability to work independently and collaboratively in a team environment
Business continuity experience a plus

Apply

Vacancy posted 1 day ago

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