VIP Services Representative - FT
Hard Rock Hotel Cancun
- # VIP Services Representative - FTApplylocations: Seminole Hard Rock Hotel & Casino Hollywoodtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R2866About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at call View phone number on click.appcast.io or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit to see our full list of benefits!**Job Description:**Under the direction of the Manager – VIP Services offers exceptional personalized service to guests in our high end areas. Provides a number of services, including concierge services and caters to a wide variety of requests from guests.**Essential Job Functions:*** Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.* Adhere to the highest levels of guest service and provide exceptional guest service that differentiates us from the competition. Ensure the day to day satisfaction of each high end guest.* Greet guests as they enter assigned high end area.* Create VIP reports daily based on VIP arrivals* Work closely with Butlers to execute VIP requests* Meet and greet guests upon arrivals and departures when VIP Manager/Director is unavailable* Coordinate and communicate with other casino and hotel staff to ensure each guest’s experience is memorable and all aspects of the guest visit are executed flawlessly (i.e. Room service, restaurants, housekeeping, high limit gaming areas, etc)* Provide daily shift reports to VIP Services Manager* Preregistering and checking suites, cutting room keys, preparing luggage tags for smooth arrivals.* Complete VIP Daily Checklist* Assist VIP manager for arriving guests – preregistering and walking rooms, cutting room keys, preparing luggage tags for smooth arrivals.* Initiate and engage guests in conversation in a professional and friendly manner while maintaining confidentiality. Approach guests regarding any needs or requests such as food or beverage.* Provide concierge services such as making reservations for shows, dinner, outings, spa or suggesting suitable entertainment options.* Respond to special requests of guests, as well as guest complaints and inquiries in a calm, prompt, courteous manner.* Coordinate with IRD team members to make sure our Coffee, Tea and Snack Credenza is stocked and maintained. Serve our guests in a timely manner should they want a beverage or snack.* Ensure Lounge Space and Front desk Area are maintained* Strive to provide the best and personalized service to each and every guest.* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.* Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.* Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.* Performs other duties as assigned.**Qualifications:**High School Diploma or equivalent and three (3) years guest service experience in a hospitality environment. Must have knowledge of MS Office to include Word and Excel. Knowledge of LMS or similar software is preferred.**Work Environment:*** While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.* Must be able to communicate effectively with guests in English specific to position duties and responsibilities.**Closing:**The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:* Credit Check* Criminal Background Check***Disclaimer*** While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
- J-18808-Ljbffr Hard Rock Hotel Cancun
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the VIP Services Representative - FT in Florida, NY vacancy
$15.5 per hour
...Customer Service Representative – InstaLoan – Ft. Walton Beach, FL As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance...SuggestedHourly payFull timeTemporary workCasual workWork at officeLocal areaCcffamilyofbrands
Florida, NY1 day ago$30k - $250k
## Sales Consultant (Ft. Pierce, FL)Applylocations: Ft. Pierce, FLtime type: Full timeposted on: Posted Todayjob requisition id: R-... ...knowledge and expertise to customers, recommending materials and services based on customers’ needs and interests.* Understand the market...SuggestedLocal areaFlexible hoursAfternoon shift- Help Desk Analyst - FT - 8:00AM-5:00PM - Miami Lakes - Catholic Hospice Ref Id: HREZ-9180 Published Date: Mar 6, 2026 Description... ...activities to support the quality of Catholic Hospice services. Precept new staff to support professional relationships with newly...SuggestedInterim roleWork at officeLocal area
- ...candidate, you need to be available full-time from Monday to Friday and possess a dedicated workspace to provide the best customer service. Enjoy a robust benefits package, including medical, dental, and a 401K plan, along with paid time off. #J-18808-Ljbffr PATLive, Inc...SuggestedRemote jobFull timeMonday to Friday
$20 per hour
Customer Service Representative (Contract) Virginia Gardens, FL, United States (On-site) Contract (11 months 30 days) Published 2 weeks ago... ...requirements are in compliance Verifying training rosters Leading VIP & regulatory authority visits to the campus from around the...SuggestedHourly payFull timeContract workWork experience placementWork at office- ...people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of... ...Memorial Experience. Summary The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients...Daily paidWork experience placementWork at officeShift work
- ...appealing products. Provides courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by... ...required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of...Work at officeLocal areaShift workNight shift
- ...fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by... ...required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of...Work at officeLocal areaShift workNight shift
- ...pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and... ...required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of...Work at officeShift workNight shift
$18 - $25 per hour
Headquartered in Jacksonville, FL, Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the... ...to expand in the United States. This position will service BOTH Ft. Lauderdale and Coconut Creek Resorts. Hourly Rate of $18 - $25...Hourly payDaily paidFull timePart timeNight shift$23.6 per hour
6035 - Ft Myers - 3000 Colonial Blvd, Ft. Myers, Florida, 33966 CarMax, the way your career should be! Position Overview As a Customer... ..., you’ll ensure transparency and trust throughout the service and repair process. This position is perfect for individuals who...Hourly payFull timeFlexible hoursNight shiftCarMax Business Services LLC
Florida, NY4 days ago$22 per hour
...Overview Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and...Local areaFlexible hoursPaychex Deutschland GmbH
Florida, NY1 day ago- ...Pay: 25- 26 hr Required Skills & Experience 3+ years of Client Service experience within Wealth Management or brokerage services... ...clients in the Banking Industry is looking for a Client Service Representative II to sit on site 4 days a week in Lake Mary, FL. The Client...Contract workWork experience placementWork at office
Insight Global
Florida, NY1 day ago $10k - $30k
...Client Service Representative Located in sunny Hollywood, Florida, Emerald Hills Animal Hospital is a full-service animal hospital dedicated to serving Broward County since 1988. Essential Functions and Responsibilities Deliver exceptional customer service to pet owners...Temporary workWork at officeFlexible hoursUnited Veterinary Care
Florida, NY5 days ago- ...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity...
Marsveterinary
Florida, NY5 days ago - ...Client Service Representative Confidential Miramar, Florida, United States About this position Location: In-person at Events (Not Remote) Are you the type of person who: Lights up a room when you walk in? Loves helping customers, clients, and teammates? Thrives both on...Weekly payLocal area
Confidential
Florida, NY3 days ago - ...The Client Service Representative (CSR) serves as a primary point of contact for clients, ensuring a positive customer experience through responsive communication, problem resolution, and support. This role focuses on building strong client relationships, addressing inquiries...Night shift
Dormont Manufacturing Company
Florida, NY5 days ago - ...We are seeking Client Services Representative II to support brokerage and custody client service teams in a high-volume, fast-paced financial services environment. This is part of a large-scale onboarding initiative tied to revamped operations, with a structured ramp-up...
Dexian
Florida, NY2 days ago - ...properties. We provide accurate and efficient utility allocation services to ensure fair and transparent billing. As we continue to grow, we are seeking a customer-focused Customer Service Representative to join our team. Position Overview The Customer Service Representative...Full timeWork at office
Oates Energy Inc
Florida, NY1 day ago - ...The Customer Service Representative (CSR) plays a central role in supporting both account management and service dispatch operations. This position ensures exceptional customer service, accurate technician scheduling, efficient work order processing, and strong communication...Work at office
JOSKO Services
Florida, NY2 days ago - ...seeking a dependable and customer‑focused individual to support our existing customers and sales team. This position involves customer service, order processing, invoicing, preparing quotes, maintaining records, and coordinating with internal departments. Responsibilities...Full timeMonday to Friday
Prius Healthcare USA LLC
Florida, NY2 days ago - ...ABOUT THE ROLE Our client is seeking a Customer Service Representative (CSR) to provide post‑sales and service support for existing insurance clients. This position is remote within Florida. The ideal candidate will have strong communication skills, attention to detail...Remote work
Towson MD
Florida, NY1 day ago - ...expedites the flow of groceries through the checkout lane and the service desk. Maintains financial responsibility in his/her register.... ...required to sit, balance, stoop, kneel, crouch and climb up to 10 ft. Working Conditions: While performing the essential functions of...Work at officeImmediate startShift workNight shift
The Winn-Dixie Company
Florida, NY2 days ago $18 - $20 per hour
...Are you passionate about animals and love helping people? Join First Coast Veterinary Specialists & Emergency as a Client Service Representative and play an essential role in delivering compassionate, expert care to pets and their families. Compensation $18 - $20/hr,...Full timeWork at officeLocal areaShift workNight shiftDay shiftAfternoon shiftEthos Veterinary Health
Florida, NY5 days ago- ...applicants Store 2723911: 16070 NW US Hwy 441, Alachua, Florida 32615 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-...Weekly payTemporary workPart timeLocal areaFlexible hoursShift work
Circle K
Florida, NY1 day ago - ...Job Summary As a Dispatcher/Customer Service Representative (CSR), you will be a key player in maintaining operational efficiency by coordinating service calls and dispatching technicians. Your primary responsibility will be to assess customer needs and align them with...Work at officeFlexible hoursAfternoon shift
Mechanical One
Florida, NY2 days ago $18 per hour
...and beyond to make a customer smile, you could be HomeTeam’s next all‑star player. Responsibilities As a HomeTeam Customer Service Representative, you can expect to provide positive customer experiences that significantly affect the customer’s likelihood to continue to...Hourly payRollins
Florida, NY1 day ago- ...people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...Start working todayLocal area
Dormont Manufacturing Company
Florida, NY1 day ago - ...Job Summary Service Center Fernandina Beach – Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, including greeting and providing extraordinary customer service to internal and external customers, monitoring...Weekly payWork at officeImmediate start
Caliber Collision Centers
Florida, NY1 day ago - ...AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest... ...serving the long-term care industry. The Role: Customer Service Representative Responsibilities: Provide exceptional customer service to...Work at office
American Health Associates
Florida, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VIP Services Representative - FT. Be the first to apply!
Related searches
- part time customer representative Florida, NY
- remote customer service advisor Florida, NY
- client service representative Florida, NY
- bilingual customer service representative spanish english Florida, NY
- technical customer service advisor Florida, NY
- insurance customer service advisor Florida, NY
- bilingual customer support specialist Florida, NY
- online customer service assistant Florida, NY
- customer relations assistant Florida, NY
- client solutions specialist Florida, NY