Business Systems Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Systems Analyst for a contract assignment with one of our premier Healthcare Services clients in Jacksonville, FL .

Responsibilities :

• Serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions.
• Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions.
• Provides input into cost estimations and project plans.
• Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing.
• Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting.
• Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions.
• May participate on an agile development team.
• Assigned to complex projects, systems or initiatives.
• Support the design and execution of FHIR (Fast Healthcare Interoperability Resource) Based APIs
• Support the migration and onboarding of Intersystems as an edifecs replacement
• Collaborate with cross-functional teams, including EDS, ForgeRock, APIC and more to design and build the API within the firm's security standards.
• Utilize prior FHIR and interoperability experience to create requirements, crosswalks, and perform testing of the API in conjunction with the vendor and associated teams
• Become the subject matter expert and point of contact across multiple IT teams
• Play a key role in the end-to-end solution of the API
• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
• Design, develop, documents, test or support modification of computer programs and/or systems
• Researches and assists in designs solutions for general maintenance requests to resolve system problems
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
• Provide oversight and final review of design specification
• Take the initiative to seek out areas of improvement
• Assigned to highly complex projects, systems or initiatives
• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
• Leads a systematic process for capturing requirements.
• Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
• Prepare crosswalks for transforming input data to output with application of rules
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receives approval on these documents.
• Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.
• Provide consultative support for the systems within their product family
• Partner with developers and other IT staff to ensure the design fulfills business and technical requirements
• Responsible for relationship management responsibilities for assigned vendors
• Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.
• Ensures adherence to practices, standards, policies and procedures.
• Develops test scenarios & test cases, performs test executions for various system components.
• Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME level expertise and recommends test strategies and scenarios for junior level analysts.
• Develops and documents vetted contingency plans in case of risks or roadblocks
• Responsible for consensus and relationship building between Business, IT teams and BRMs
• Other duties as assigned

Required Skills :

• HS Diploma or GED
• 3-5 years' experience in Application development, testing, and/or business/systems analysis role
• Strong knowledge of MS Excel and MS Visio
• Ability to write simple to complex SQL Queries
• Experience in Application development, testing, and/or business/systems analysis role
• Experience in Healthcare
• Experience using Agile, Waterfall, or hybrid methodology
• Experience analyzing and creating requirements for Intersystems as a healthcare integration tool
• Specific tools, languages and specialty skills may vary
• Possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used.

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy