Escalation Specialist-Call Center
Randstad
Hypercare Escalation Specialist
We are seeking a highly detail-oriented Hypercare Escalation Specialist to join our specialized legal administration team. In this role, you will handle escalated inquiries from contact center agents, guide plaintiffs through the process of collecting critical documentation for legal filing submissions, and manage complex questions surrounding settlement administration. This position bridges the gap between our front-line contact center and client services.
RandstadVacancy posted 17 hours ago
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