Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentAbout Our Agency:We've been in business for 20 years and currently lead a close-knit team of three full-time members, plus the agent. With a strong office culture and a genuinely enjoyable work environment, we also offer flexible scheduling to support work-life balance. The agent is a University of Tennessee alum and has 23 years of insurance experience. Community involvement is a huge part of who we are. We stay active in the community through volunteering with the local food bank and churches. We also take care of our team and offer perks like a Simple IRA and reimbursement for all licensing costs. If you bring a strong work ethic, a good attitude, and a genuine desire to help others, you'll fit right in.Role Description:As an Customer Relations Representative - State Farm Agent Team Member for Herby Clark - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.Responsibilities:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.Qualifications:Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerCompensation: $40,000.00 - $60,000.00 per yearDo you want a career and not just a job?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Herby Clark - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.About Our AgencyWe help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.Our office is located in Hermitage.I have been a State Farm agent since 2005.I am a proud graduate of University of Tennessee.Apply now and let us put you on the path to success.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.