Customer Service Representative - State Farm Agent Team Member

About Our Agency I opened my agency in 2012 and currently lead a team of 20. I've spent my entire career with State Farm, beginning as a team member before earning the opportunity to open my own agency. I'm a proud Georgia Southern graduate, live in the Atlanta area, and enjoy golfing, spending time outdoors, and making memories with my three kids. Benefits Licensing paid by agency 401(k) Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Flexible schedule Role Description As an Customer Service Representative - State Farm Agent Team Member for Luka Cline - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. Qualifications Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer Compensation: $20.00 per hour About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Roswell GA. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr State Farm Agent