Life Sciences Senior Technical Architect

Role Description

Salesforce Professional Services is looking for a Senior Technical Architect focused on Agentforce for Life Sciences (AFLS). AFLS is one of Salesforce's fastest-growing and most strategic product areas and now adopted by more than 140 industry-leading organizations globally.

In this role, you will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex life sciences enterprise customers, helping them architect and deliver agentic, AI-first solutions across their commercial and clinical operations.

Key Responsibilities

• Serve as a trusted advisor to the client.
• Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community's overall knowledge base and expertise.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Work collaboratively and have very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking.
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.

Qualifications

• 8+ years enterprise architecture or consulting experience.
• 4+ years of experience leading Salesforce Core Projects.
• Strong application design skills combined with strong data, integration, and security architecture skills.
• Experience in the Life Sciences industry, particularly Pharma/Biopharma.
• Strong presentation skills, able to effectively present and defend a point of view to a variety of audiences.
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Strong communication skills, both written and verbal, able to effectively develop materials that are appropriate for the audience.
• A great listener with the ability to communicate with people in diverse roles.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Resourceful and innovative thinker who can work through and solve problems.
• Strong experience in Integration concepts, designs, and patterns.

Requirements

• TRUST: Trusts the company's core values; shows integrity, transparency, and reliability.
• TEAM PLAYER: Proficient at collaboration and working with members of a team.
• COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence.

Preferred Requirements

• Bachelor's degree in Computer Science, Engineering, or a related discipline; equivalent work experience will be considered.
• Multiple Salesforce Architecture certifications, or Salesforce Certified Agentforce Life Sciences Consultant (launched March 2026).
• Hands-on experience with Agentforce for Life Sciences (AFLS) or equivalent Life Sciences CRM platforms, including knowledge of HCP/HCO structures, Affiliations, Specialty Pharmacy, Medical Affairs, and compliant engagement workflows.
• Experience supporting or delivering implementations for major pharmaceutical companies, with familiarity with the agentic enterprise model and how AI agents can transform life sciences commercial and clinical operations.

Benefits

• Time off programs.
• Medical, dental, vision, mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k).
• Employee stock purchasing program.