Account Manager II, Thermal (FDO)
Vertiv Holdings
Account Manager, Thermal
The Account Manager, Thermal is responsible for developing and expanding the overall relationship within assigned Mechanical Contractors, Consultants, and End Users for Vertiv thermal product opportunities. The Account Manager works closely with AC Power, Channel, and Service Sales Reps within the territory to further develop Vertiv's overall relationship with these accounts. Through regular customer visits the Account Manager establishes and strengthens key relationships with current and potential clients and develops/delivers presentation materials to illustrate their pains and propose meaningful solutions. The Account Manager organizes internal resources appropriate for each customer opportunity and delivers solutions which exceed customer expectations.
This position will contribute to the overall sales for the assigned Vertiv Factory Direct office. This role will specialize in Thermal accounts covering local contractors, engineers, and owners that utilize critical equipment in Data Center applications. The Account Manager works independently, is creative, and a critical thinker. The Account Manager is required to meet customer demands for innovative solutions to their data center service requirement by analyzing documentation and sales reports that offer the most competitive plan to meet the customer's needs while meeting and exceeding sales quotas and business objectives. The Account Manager requires travel across the territory to build relationships and visit sites to propose solutions.
Responsibilities:
- Develops and maintains a sales plan and pursuit strategy for each existing account and finds new opportunities and clients, respectively.
- Develops new long-term and strengthens existing relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholders.
- Negotiates Thermal product opportunities while also bringing in other team members to find and secure cross-selling opportunities.
- Manages the order to meet all customer and consultant requirements to maximize profitability to the office and company.
- Supports new company initiatives to help the company succeed.
- Achieves progressively increasing monthly, quarterly, and annual sales and orders quotas while actively managing an expanding pipeline of opportunities.
Minimum Qualifications:
- 4+ years of relevant experience
- Bachelor's degree in mechanical engineering, Business, or related field preferred (or equivalent combination of education and experience).
- Proven successful experience in large account sales and account management in a similar industry.
- Understanding of mechanical contractors, consultants, and end users for Data Center applications.
- Knowledge of critical support equipment operations for both power and mechanical products.
- Demonstrated proficiency in actively managing and expanding orders pipeline utilizing accepted CRM tools and best practices.
- Strong organizational skills, detail oriented, and ability to manage multiple priorities is required. Excellent problem-solving abilities required.
- Proficiency in Microsoft Office suite.
- Team player with outstanding verbal and written communication skills.
Preferred Qualifications:
- Business to business outside sales experience.
- Ability to interpret and understand electrical one-line diagrams and perform take-offs.
Physical & Environmental Demands:
- No special physical requirements
Time Travel Required:
- 50% (in territory)
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
Our Core Principles: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
Our Strategic Priorities:
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
Our Behaviors:
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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