Asst, Medical/Surgery Scheduler

At Duly Health and Care , you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. Benefits Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met. Job Description The Surgery Scheduler/Medical Assistant plays a dual role in supporting both the administrative and clinical functions of the surgical practice. This position is responsible for coordinating surgical procedures, ensuring accuracy in scheduling, obtaining necessary authorizations, and serving as a key liaison between patients, physicians, hospitals, and surgical centers. Additionally, the role provides clinical and administrative support in the office setting, assisting providers with patient care and maintaining efficient clinic operations. Position Highlights Full Time: 40 Hours/Week Hours: Monday–Friday, typically 8:00 am – 4:30 pm Location: Schaumburg Responsibilities Greet patients in a friendly manner whether on the phone or in person. Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities. Verify patient personal and insurance information—coordinate pre‑op testing per insurance. Serve as the single point‑of‑contact for internal staff and external inquiries for all scheduled procedures. Schedule and/or reschedule pre‑op lab and/or other testing before procedures and surgeries if necessary. Contact patient to confirm procedure/surgery. Explain and verify proper prep instructions with patients, route to nurse if appropriate. Prepare all essential paperwork for referral coordinator and facilities. Verify daily doctor's schedules, print and distribute to appropriate personnel. Maintain strict patient confidentiality. Work with billing staff to ensure all procedures are charged. Cover/fill‑in for co‑workers as needed. Track case volume and direct cases to facilities per direction of management team. Qualifications Medical terminology, verbal and written. CPT and ICD‑9 coding. Referral process knowledge. Ability to learn new computer programs. Professional demeanor toward customers, physicians, and co‑workers. Ability to multitask and prioritize. Time‑management skills. High school diploma or GED. 2+ years prior surgery scheduling, telephone, computer, and customer service experience. Compensation for this role includes a base pay range of $16.30–24.50/hour , with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. #J-18808-Ljbffr Duly Health and Care