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Remote AI-Driven CX TPM: Transform Customer Support

Coinbase

Columbus, OH
  • Remote job

Coinbase is seeking a Technical Program Manager for CX Intelligence & AI (CXI) to drive cross-functional execution across CX Ops, CX Programs, Product/Engineering, and Analytics. You will lead strategic roadmaps, own a portfolio of agent tooling and SaaS initiatives, and partner with leadership to align on priorities while leveraging AI technologies. This role centers on transforming Customer Support through scalable, data-driven approaches. #J-18808-Ljbffr Coinbase

Vacancy posted 1 day ago
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