Healthcare Customer Service Representative
Full-time
Pathfinders Inc
Job Description
Job Description
The Healthcare Customer Service Representative plays a vital role in supporting patients by addressing their inquiries and concerns related to healthcare services. Working as part of a large customer service team, this role involves facilitating smooth communication between patients and healthcare providers, ensuring insurance verifications are accurate, and resolving issues efficiently to enhance patient satisfaction.
Responsibilities
- Interact with patients to provide information and resolve concerns
- Verify insurance details accurately to support billing and service processes
- Resolve issues related to healthcare services and patient accounts
- Deliver consistent and empathetic customer support
Preferred Qualifications
- Minimum of 1 year experience in healthcare customer service
- High school diploma or equivalent
About Pathfinders, Inc.
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies! Inc. 5000 winner - 5 yearsPhilly's Fastest Growing Companies - 5 years
Company Description
About Pathfinders, Inc.\r\n\r\nPathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!\r\n\r\nInc. 5000 winner - 5 years\r\nPhilly's Fastest Growing Companies - 5 years
Vacancy posted 15 days ago
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