English Localization Content Specialist

1. Bachelor’s degree or above in Communication, Localization, Linguistics, or related fields.
2. 3+ years of UX writing or content design experience, ideally within e-commerce or for global English-speaking audiences.
3. Native English speaker with professional proficiency; ability to write with clarity, precision, and cultural relevance, could communicate in Chinese.
4. Strong product thinking and a proven ability to balance user needs with business objectives.
5. Data-driven mindset, with experience using research and insights to guide content decisions.
6. Excellent project management skills, with the ability to prioritize and meet deadlines. We are seeking an experienced localization specialist for English to join our User Experience Design team at a leading e‑commerce company in China, known for its innovation and excellence in the industry. You will bring clarity, empathy, and cultural nuance to our product experiences, helping users navigate and connect with confidence. As part of a cross‑functional team, you will create localized, high‑quality interface content and establish UX writing guidelines that align with our global standards while respecting local culture and expectations. You will also have the chance to work with some of the most advanced LLMs, evaluating and refining large language models for translation, ensuring accurate, high‑quality outputs across content like product descriptions, promotional emails, and mobile notifications on our platform.

The ideal candidate is a native English speaker, with extensive expertise in UX design and localization, capable of producing exceptional results under tight deadlines. This is a contractor position based in Hangzhou, China, with a requirement to work onsite five days a week.

1. Craft clear, engaging English UX content for a variety of product interfaces, ensuring alignment with both user needs and business goals.
2. Maintain English UX writing guidelines to ensure consistency in voice, tone, and style across all content, in alignment with global brand standards.
3. Collaborate cross-functionally with product managers, designers, developers, and researchers to design seamless, user-focused experiences for English-speaking markets.
4. Assess the quality of LLM-generated English translations following established evaluation guidelines.
5. Utilize high-quality English translations as examples to fine-tune LLMs, enhancing AI translation capabilities for consistent, accurate outputs across product and promotional content.
6. Refine AI output standards for English and develop clear, effective content guidelines, and partner with AI engineers to seamlessly integrate translation solutions into workflows.