Call Center Customer Service - Temp

Job Description

Job Description

Temporary Call Center Representative (6 Openings)$17/hour
Start Dates: September 14 or September 28
Assignment Ends: November 6 (Temporary Election Season Position)
Monday–Friday, 8:30 AM – 5:00 PM / 1hr lunch break
Election Day (Nov. 3): 6:00 AM until approximately 9:00 PM (OT required)

Join the Elections Office during the busy election season! In this temporary role, you'll assist voters and poll workers by answering calls, processing absentee ballot applications, providing voter information, and troubleshooting basic issues.

Qualifications:

- Customer service experience

- Strong communication skills

- Basic computer and data entry skills

- Ability to follow procedures and remain calm in a fast-paced environment

Key Responsibilities
- Answer incoming calls from voters, poll workers, and other callers in a professional and courteous manner.
- Provide accurate voter information and guidance based on established procedures.
- Process absentee ballot applications and enter information into computer systems.
- Troubleshoot basic voter or poll worker questions and escalate issues when needed.
- Maintain calm, clear communication in a fast-paced call center environment.
- Follow all procedures to ensure accuracy, confidentiality, and consistent service.

This is a temporary assignment for the election season only and is expected to end on November 6. Apply today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#3156

\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.