Service Advisor

Service Advisor We are looking for a Service Advisor to join our team. Responsibilities include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Dealership experience is NOT required. We've seen great success from advisors coming from the aftermarket space. Benefits: Best Pay in the Area! Health, Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Employee vehicle purchase plans Long term job security Flexible Work Schedule Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications: High school diploma or equivalent Past experience as a service advisor, assistant lane manager or service consultant Ability to identify the problem quickly Proven record of achieving exceptional customer satisfaction Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Ability to lift 50 pounds and work on your feet for extended periods of time Ability to work in a fast-paced environment Positive, friendly attitude We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.