Administrative Assistant

Job Description

Administrative Assistant

Location: Nottingham, MD

Pay: $20.00-$22.00 per hour

Schedule: Monday-Friday, Full-Time (40 hours per week)

Position Type: Temp-to-Hire (approximately 3-4 months)

Work Environment: 100% Onsite
Position Overview

Our client is seeking a detail-oriented and customer-focused Administrative Assistant to join their small, collaborative team. This position is ideal for someone who enjoys customer interaction, administrative support, problem-solving, and working in a role with a variety of responsibilities.

The ideal candidate will have strong communication skills, experience providing customer service, proficiency with Microsoft Excel, and the ability to manage multiple tasks while maintaining a high level of accuracy. Previous administrative experience is preferred, and candidates with experience in healthcare, insurance, HR, or other service-focused environments are encouraged to apply.
Responsibilities

• Answer incoming phone calls and assist customers with questions and requests
• Respond to emails and provide timely follow-up through resolution
• Perform data entry and maintain accurate records
• Research issues and assist customers with problem resolution
• Assist with billing inquiries, account updates, and reconciliations
• Create, update, and customize Excel spreadsheets and reports
• Prepare documents and materials for various projects
• Track and follow up on outstanding items to ensure completion
• Support day-to-day office operations and administrative functions
• Perform other duties as assigned

Qualifications

• High School Diploma or GED required
• Previous customer service experience required
• Administrative experience preferred
• Strong written and verbal communication skills
• Proficient in Microsoft Excel and Microsoft Word
• Excellent organizational and multitasking skills
• Strong attention to detail and accuracy
• Ability to learn new systems and processes quickly
• Professional phone and email etiquette
• Ability to work independently and as part of a team

Top Skills Needed

• Customer Service
• Microsoft Excel
• Data Entry and Administrative Support

Preferred Experience

• Administrative Assistant
• Office Assistant
• Customer Service Representative
• Front Office Coordinator
• Healthcare Administration
• Insurance Support
• HR Support
• Office Administration

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.


Job Reference: JN -072026-427006