Director, Deal Desk

About the Role Sprinklr is seeking a strategic and highly collaborative Director of Deal Desk to lead the commercial deal governance function supporting our global enterprise sales organization. What You’ll Do Lead and scale the global Deal Desk function supporting enterprise and strategic sales motions Act as a trusted advisor to Sales Leadership on deal structuring, pricing strategy, contract terms, and approval governance Drive consistency and operational excellence across quote-to-close processes Review and approve complex/non‑standard commercial terms including pricing, discounting, ramp structures, multi‑year agreements, and payment schedules Partner closely with Legal, Finance, Revenue Assurance, and Revenue Operations to mitigate risk while maximizing deal velocity Develop scalable approval frameworks, delegation models, and commercial policies Own KPIs related to deal cycle time, discount management, margin optimization, and forecast accuracy Influence CPQ, Salesforce, and quote automation roadmap initiatives Build and mentor a high‑performing Deal Desk organization across regions Support executive reporting, QBRs, pipeline governance, and strategic planning initiatives Serve as escalation point for high‑value and executive‑sponsored deals Qualifications 10+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, or Commercial Operations 5+ years managing teams in high‑growth enterprise SaaS environments Strong understanding of SaaS business models, Annual Recurring Revenue (ARR) forecasting, revenue recognition, and enterprise contracting Proven experience supporting complex global enterprise sales organizations Deep experience with Salesforce, CPQ platforms, and quote‑to‑cash workflows Strong analytical, financial modeling, and negotiation support skills Exceptional executive communication and stakeholder management capabilities Demonstrated ability to balance risk management with revenue acceleration Preferred Qualifications Experience at a public cloud/software company Experience supporting $1M+ ARR enterprise transactions MBA, finance, or business operations background preferred Familiarity with global commercial frameworks and international deal structures Benefits Job Req Compensation Range: $146,000 - $244,000. The base salary range is shown above. Base pay depends on multiple individualized factors, including experience, qualifications, job‑related knowledge and skills, and geographic location. Eligible for discretionary bonus, commission, and/or equity plans. US-based employees can benefit from a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, health benefits including medical, dental, vision, and prescription drug coverage. Equal Employment Opportunity Statement Sprinklr is proud to be an equal‑opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information or any other characteristic protected under applicable law. Reasonable accommodations are available upon request during the interview process. #J-18808-Ljbffr Sprinklr Inc.