Shift Supervisor

Overview At Philz, we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can better people’s days – one cup and one customer at a time. WHAT YOU’LL DO As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real. Play to your team’s strengths by putting the right people in the right places at the right times. Be a role model by handcrafting each cup with care and skill alongside an awesome team of Baristas. Develop strong relationships with customers and the local community. Assess the performance of your team members, including service and drink quality. Hold team members accountable to their scheduled shifts, ensure that called out shifts are covered, and breaks/lunches are given. Communicate performance of team members to Store Leaders and other Shift Supervisors to ensure consistency. Support promotions and new hires through in-store training. Help your Store Leader in executing operations and administrative duties. Be a key leader in implementing and maintaining Philz safety programs. WHAT YOU’LL NEED Previous supervisory experience in a fast‑paced food and beverage environment is preferred. If you have a passion for people and a willingness to learn, we’ll teach you everything you need to know. ESSENTIAL PHYSICAL REQUIREMENTS Operate a variety of machines, tools, and equipment. Visual acuity to make general observations in regards to safety and accuracy of work. Remain in a stationary position for a minimum of 3 hours. Stand, walk, stoop, and kneel. Lift up to 50 pounds intermittently; lift 3 pounds to shoulder height repetitively. Grasp, finger, and reach. Express or exchange information by means of the spoken word. Compensation & Benefits Starting base hourly rate: $22.55 to $24.55. Team members also participate in a tip pool and may earn an average of $7.00 additional per hour. Benefits include medical, dental, vision insurance, company‑paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, commuter benefits, mental health support, holiday pay, vacation & sick time, team member discounts, free drinks and discounted beans, Philz swag, opportunities for growth and advancement. Philz maintains a policy regarding the employment of relatives and individuals with close personal relationships. Candidates with family members or close personal relationships currently employed by Philz may be subject to additional review to ensure there are no conflicts of interest, supervisory relationship concerns, or impacts on team performance and morale. #J-18808-Ljbffr