Head of eCommerce

Job Description (Hybrid schedule in LA) We are seeking a strategic, commercially driven digital leader to shape and grow a direct-to-consumer business. This person will oversee the full online customer journey—from discovery through purchase and retention—while translating brand and marketing priorities into measurable commercial results. What You’ll Lead Drive online revenue growth by improving key performance measures such as conversion, customer value, repeat purchasing, and retention. Own the digital shopping experience across site structure, product storytelling, search, navigation, merchandising, promotional activity, and checkout. Create a structured optimization program using analytics, customer insights, experimentation, and testing to improve site and lifecycle performance. Execute and optimize customer communications across email and SMS, including campaigns, audience strategies, automated journeys, and retention programs. Turn behavioral and commercial data into recommendations for assortment presentation, promotions, audience targeting, and customer engagement. Partner closely with teams across marketing, merchandising, planning, operations, stores, and customer experience to deliver a cohesive omnichannel journey. Oversee the external partners and technology ecosystem that support commerce, analytics, loyalty, search optimization, and customer retention. Provide day-to-day direction and development for a small team. What You’ll Bring At least five years of increasing responsibility in digital commerce, growth marketing, site optimization, digital merchandising, or a related discipline. Experience working in a consumer-facing, product-driven environment; apparel, beauty, lifestyle, or retail experience is especially relevant. A record of improving digital performance through conversion optimization, customer lifecycle initiatives, and data-informed decision-making. Comfort with modern ecommerce platforms, digital analytics tools, testing methodologies, and mobile-first customer experiences. Hands‑on expertise with email and SMS marketing, segmentation, triggered communications, and channel performance analysis. A collaborative communication style, strong commercial judgment, and a practical test‑and‑learn approach to solving problems. #J-18808-Ljbffr 24 Seven Talent