Customer Success Manager
Pride RPO Private Limited
Get AI-powered advice on this job and more exclusive features. Job Title: Customer Success Manager ( Technology staff augmentation ) Location: Remote ( Must reside in the Chicagoland area) Travel: Local travel to client sites and occasional industry events About Cloud 9 Solutions At Cloud 9 Solutions, we’re committed to delivering innovative and impactful hiring solutions that empower our clients to thrive. We take pride in building meaningful partnerships and providing an exceptional customer experience. As we grow, we’re looking for a dedicated Customer Success Manager (CSM) to join our team. Role Overview As a Customer Success Manager , you will serve as the primary point of contact for our clients. You’ll be responsible for building strong relationships, understanding each client’s technology hiring needs , and continuing to grow our client base for technology staff augmentation . Key Objectives Build and nurture long-term relationships with key clients. Understand clients’ technology hiring needs and align Cloud 9’s services accordingly. Ensure high levels of satisfaction, engagement, and retention. Act as the voice of the customer internally by sharing feedback and advocating for client needs. Collaborate cross-functionally to deliver a seamless experience and successful candidate placements. Responsibilities Onboard new clients and guide them through the Cloud 9 Solutions staffing process. Maintain relationships with established clients and continue to guide them through the Cloud 9 Solutions staffing process. Conduct regular check-ins and business reviews with clients to assess progress and gather feedback. Support the fulfillment of the client's technology hiring needs by collaborating with recruitment teams. Serve as a bridge between clients and internal teams to ensure clear communication. Manage client escalation and ensure issues are resolved quickly and effectively. Attend local client meetings and relevant industry events. Required Qualifications 5+ years of experience in technology business development. Proven track record of client retention and successful onboarding of new clients requiring a partnership to fulfil technology staff augmentation needs. Strong communication, interpersonal, and customer relationship skills. Excellent problem-solving, critical-thinking, and organizational abilities. Must be located in the Chicago region Comfortable with local travel and attending in-person client meetings. Preferred Qualifications Familiarity with Applicant Tracking Systems (ATS). Experience using business development tools such as ZoomInfo. Skilled at handling client escalations with tact and professionalism. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Staffing and Recruiting Referrals increase your chances of interviewing at Pride RPO Private Limited by 2x Sign in to set job alerts for “Customer Success Manager” roles. United States $70,000.00-$90,000.00 1 day ago United States $120,000.00-$140,000.00 2 weeks ago United States $100,000.00-$125,000.00 1 week ago United States $75,000.00-$105,000.00 2 days ago Los Angeles Metropolitan Area $90,000.00-$130,000.00 4 weeks ago United States $47,400.00-$65,400.00 1 week ago United States $76,000.00-$115,000.00 5 hours ago Customer Success Manager (East Coast/Central Time Zone) United States $125,000.00-$150,000.00 2 weeks ago United States $65,000.00-$75,000.00 1 month ago United States $120,000.00-$168,750.00 1 month ago United States $165,000.00-$190,000.00 4 days ago Senior Enterprise Customer Success Manager United States $65,000.00-$70,000.00 6 days ago United States $64,678.00-$72,000.00 17 hours ago New York, NY $90,000.00-$100,000.00 1 month ago United States $90,000.00-$125,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Pride RPO Private Limited
$100k - $125k
Your ImpactThe Enablement Manager drives the success of our Customer success teams and how they interact with and bridge the communication among our sales and additional customer-facing teams. They are responsible for analyzing the current environment, developing, delivering...SuggestedH1bVisa sponsorship- For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide...SuggestedContract workFor contractorsFor subcontractorWork at office
- ...put the global economy within everyone's reach while doing the most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will...Suggested
$90k - $120k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions...SuggestedWork at office$93k - $171k
...industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.As a Senior Customer Success Manager, you will be the strategic architect of the customer journey for our elite Evergreen//One and Evergreen//Flex subscription...SuggestedWork at officeFlexible hoursWeekend work$150k - $165k
...York / San Francisco or New YorkBusiness - Customer Experience /Full Time /HybridJoin... ...powered business planning and performance management platform built for agility and scale. We... ...we’d love to hear from you.As a Customer Success Manager (CSM), you’ll ensure our customers...Full time$110k - $125k
About the Role:PubMatic is looking for a Customer Success Manager, Demand Facilitation to help develop our CTV and Data/Commerce Media business. We seek an individual with deep programmatic video experience and a strong understanding of the Data Curation and Commerce Media...Work at officeRemote work$100k
DescriptionThe Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial...Work at officeFlexible hours$81.4k - $122k
...Family GroupCustomer Care GroupJob ProfileClient Performance Manager IIIManagement LevelIndividual ContributorFlexible Work Option... ...strength of the Cox family of companies.RapidScale is evolving Customer Success into a core, revenue-adjacent capability focused on ensuring...Full timeLive inRemote workVisa sponsorshipFlexible hours$97.5k - $162.5k
Job DescriptionCome join the LSEG team! Customer Success Managers (CSMs) connect our most strategic clients to LSEG’s portfolio of quant and feed solutions. This specialist plays a vital role in ensuring our customer’s unleash the full power of LSEG by discovering and implementing...Full timePart timeInternship$78k - $126k
...select days, as determined by the business needs of the team.This role will be based in either New York, Chicago, or Omaha.The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on...For contractorsWork at officeFlexible hours$132.89k - $166.11k
...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most.... ...What you’ll doAs an Enterprise Customer Success Manager, you will serve as a financial...Work at officeRemote workWork from home- ...hands of big brands - we need to try to help small businesses and creative individuals too. About the role As a Senior Customer Success Manager at Pencil, you’ll lead by example: managing one of our high-impact accounts, designing scalable adoption strategies, and...Work at officeFlexible hours
PassFort
New York, NY1 day ago $66.31k - $70k
...Title - Customer Success Account Manager, Disclosure Engagement Salary - $66,313 - $70,000 Location - New York About CDP CDP is a global non-profit that runs the world’s only independent environmental disclosure system. As the founder of environmental reporting...Full timeWork at officeLocal areaCdp Global
New York, NY1 day ago$150.1k - $227k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And... ..., and you are the future of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-...Full timeWork at officeFlexible hoursShift work3 days per week$100k - $130k
...make, both internally and outwardly to our customers. We actively encourage Elliptities to... ...centric professional with experience in managing SaaS renewals? Are you looking for your... ...!The Impact You Will Have:As a Customer Success Manager for the Mid‑Market segment, you...Remote workHome office$115k - $130k
Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in New York City.As a Senior CSM at Dealpath, you'll own a portfolio of enterprise and strategic accounts, typically 30 to 40, for firms like Blackstone, MetLife, and Nuveen...Contract workWork at officeFlexible hours$110k - $135k
...Customer Success Manager New York, NY, US About Guidde Guidde is an AI digital adoption platform that serves as the creation and consumption hub for modern organizations. Founded in 2020 by seasoned entrepreneurs, we use generative AI to transform workflows into...Contract workWorldwideFlexible hoursguidde
New York, NY2 days ago- ...environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You'll own a portfolio of...Work at office
Rogo
New York, NY1 day ago - ...provides cloud-based Electronic Health Record (EHR) and Practice Management software to independent medical practices, clinics, and... ...creates value when clients know how to use it. That's where our Customer Success team comes in.The Customer Success Manager is the primary...Internship
H.Essers
New York, NY3 days ago $84k - $114k
...happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and... ..., and client engagement? Join Similarweb as a Customer Success Manager (CSM) focused on our investor clients across North America. In...Work at officeWork from homeVisa sponsorshipWork visaSimilarweb
New York, NY23 days ago$125k - $165k
...JOB TITLE : Customer Success Manager REPORTS TO : Director of Customer Success DEPARTMENT: Customer Success HOURS : 40 Hours Monday – Friday 9:00a – 5:00p FLSA STATUS : Exempt JOB TYPE: Full-Time RATE : $125k - $165k Applicants must be legally...Full timeWork at officeLocal areaVisa sponsorshipWork visaFree visaMonday to FridayHealthix
New York, NY12 days ago$10 per hour
...global challenges that impact business, society, and the environment? Come join us. The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment...Flexible hoursFlexport
New York, NY16 days ago$160k - $180k
...'re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare... ...Role Overview We're looking for a Founding Customer Success Manager to own the relationship with our enterprise customers after...Contract workData Lab
New York, NY5 days ago$90k - $120k
...Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage Health Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. The diagnosis rate...Passage Health
New York, NY5 days ago- ..., ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned... ...accept HSA and FSA dollars from customers, ensuring a smooth and efficient... ...across the merchant portfolio. It involves managing multiple high-priority accounts simultaneously...Shift work
Fitt Talent Partners
New York, NY5 days ago - ...with the best minds in the field, and drive meaningful change, then we invite you to explore career opportunities with us. Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure...Remote work
Patlytics
New York, NY4 days ago - ...Customer Success Manager We're hiring a Customer Success Manager to help companies make full use of our AI-powered research platform. If you love building relationships, driving adoption, and helping customers achieve their goals, let's talk. Background Listen...Summer workWork at officeFlexible hours
Listen Labs
New York, NY3 days ago - ...Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for the world's largest asset managers and fund administrators to reduce operational complexity. We're the leading agentic AI platform for fund operations, delivering...Remote work
OnCorps AI
New York, NY4 days ago $70k - $75k
...Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more about Axel Springer. We're hiring a Customer Success Manager...InternshipWork at officeVisa sponsorshipRelocation packageShift workeMarketer
New York, NY5 days ago
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