Automotive Service Advisor - Ira Honda of Saco

Ira Honda of Saco

Ira Honda of Saco is part of the fast-growing Group 1 Automotive, a leader in automotive retail sales and service.

We are growing and looking for quality Automotive Service Advisors to work with our Quality Dealership representing a Quality Product! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.

We offer:

• A Great Working Environment
• A Structured, Self-Paced Career Path Leading to Management Opportunities
• Pinnacle Awards Program
• Health, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Paid Time off
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan
• Sales driven growing team

The compensation for this position is hourly plus commission. Salaries range from $60,000 to $140,000. Earnings from commissions may vary based on several factors, including individual performance and market conditions, allowing total income up to $140,000.

Responsibilities

• Serve as the primary point of contact for customers, building trust and delivering a high-quality service experience from check-in through delivery
• Identify customer needs and confidently recommend maintenance and repair services to drive revenue and ensure vehicle safety
• Manage repair orders end-to-end, collaborating with technicians to maximize efficiency, productivity, and billed hours
• Proactively communicate updates, educate customers on services, and close additional work through effective upselling
• Drive customer satisfaction and retention by delivering a seamless, professional, and results-focused experience

Qualifications

• Customer-Facing Sales Experience is Required
• Automotive Service Advisor Experience is a plus
• Xtime & CDK Experience is a plus
• Positive & Friendly Attitude
• Interpersonal Communication Skills
• Basic Computer Skills
• Strong Desire to Provide an Exceptional Client Experience
• Ability to Achieve Targeted Goals
• High School Diploma or Equivalent
• Must have a Valid Driver's License

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.