Accounts Receivable Specialist

Accounts Receivable SpecialistBasic Fun! is a dynamic global designer and marketer of classic, innovative children's entertainment products that bring smiles to people of all ages. Our iconic brands and innovative product portfolio are sold by leading retailers and distributors in over 60 countries around the world. Basic Fun! has an omni-channel go-to market strategy with a strong presence online, in-store as well as in family entertainment venues. The Company is proud to have long-standing, valued product partnerships with A-List Licensors, including Hasbro, Disney, Mattel, Nintendo, Pokémon, Netflix, Coca Cola, Universal, Paramount, Warner Brothers, Cloudco Entertainment, NFL and NBA. Basic Fun! manages a portfolio of iconic powerhouse brands that include Care Bears™, Tonka®, Lite Brite®, K'nex®, Lincoln Logs®, Tinker Toys®, Playhut®, Uncle Milton®, Fisher Price Classics®, Mash'ems®, Littlest Pet Shop® and Arcade 1Up®, and many other trusted brands. All of us at Basic Fun! are dedicated to enriching lives and creating unforgettable moments through imaginative play.Position OverviewThe Accounts Receivable Specialist contacts clients and collects outstanding payments, striking a balance between maintaining trustful relationships and ensuring timely payments.Responsibilities include but not limited to:Monitor accounts on a daily basisIdentify outstanding account receivablesInvestigate historical data for debts and billsTake actions in order to encourage timely paymentsProcess payments and refundsResolve billing issuesResolve customer credit issuesContact clients and discuss their overdue paymentsUpdate account status recordsPrepare and present reports on collection activities and progressRecord information about the financial status of customers and the status of collection effortsLocate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit paymentArrange for debt repayment or establish repayment schedules, based on customers' financial situationsAdvise customers of necessary actions and strategies for debt repaymentAnswer customer questions regarding problems with their accountsNotify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attemptsSort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reportsQualificationsSkills, knowledge and abilities:Associate's Degree or equivalent experience.Proven experience as a Collection Specialist or similar roleExcellent knowledge of billing proceduresKnowledge of various collection techniquesWorking knowledge of MS Office and databasesComfortable working with targetsKnowledge of collection laws and regulationsExcellent communication and interpersonal skillsProblem-solving and critical-thinking skillsFull-time on-site position located at our company's headquarter offices in Boca Raton, Florida.We believe strongly in the philosophy that we are Better Together and that the collaboration and teamwork of being with each other in the office supports our culture the best. For this reason, we work in the office Monday through Thursday. We have chosen Friday as our optional remote workday as we believe it to be the day that is most beneficial and effective for Basic Fun! and our employees.Our Core Values!We Love Delivering WOW!Act with Integrity and Do the Right Thing.Inspire Passion for Creativity and Innovation.Be Disciplined to Create Lasting Impact.Play, Have Fun and Laugh Together.Embrace Humility.Pursue Growth and Learning.Hustle and Act with a Sense of Urgency.Commit to Excellence.Gratitude Keeps Us Grounded.Basic Fun! is an Equal Opportunity EmployerWe value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse environment and are proud of our inclusive culture.