AI Solutions Consultant

Role Description

The AI Solutions Consultant is a forward-deployed, non-development role responsible for partnering with business teams across AI2IO and its affiliated companies to identify, design, and implement practical solutions using the company’s standard AI platforms — including Claude, Microsoft 365 Copilot, the internal CORE AI platform, and other approved AI tools. This role serves as the embedded translator between business workflows and AI capabilities.

• Spend significant time alongside business users — observing how work gets done today, identifying friction and repetitive patterns, and configuring AI-based solutions that fit the way teams actually operate.
• Build within existing platforms rather than writing software:
  • Assemble Claude Projects with curated knowledge sources and system prompts.
  • Configure Microsoft 365 Copilot agents.
  • Design prompt libraries for repeatable workflows.
  • Build Power Automate flows with Copilot assistance.
  • Orchestrate multi-step solutions that combine the company’s standard AI tools.
• This is a relationship-driven role. Earn trust by listening before recommending, ship small wins quickly to demonstrate value, and graduate business teams from one-off AI use into durable, governed, AI-enabled workflows that compound over time.
• Work closely with the AI Enablement Program Manager to convert successful engagements into reusable patterns, training material, and adoption signals.
• Serve as a key feedback channel back to AI platform owners — surfacing capability gaps, training needs, and governance issues observed in the field.
• This role is operationally focused and execution-oriented. Receive general direction on priorities and engagement targets and is expected to independently manage their portfolio of business engagements.

Qualifications

• Demonstrated ability to elicit business requirements through active listening, observation, and structured discovery.
• Strong fluency with current consumer and enterprise AI platforms, including Claude, ChatGPT, and Microsoft 365 Copilot, with the ability to design effective prompts and multi-step AI workflows.
• Comfort configuring solutions within low-code and no-code platforms such as Power Automate, Copilot Studio, SharePoint, and similar tools.
• Working understanding of API concepts, JSON, and structured data formats sufficient to read and reason about technical documentation (software development experience not required).
• Ability to translate technical AI capabilities into clear, accessible language for non-technical business audiences.
• Strong written and verbal communication skills, with the ability to build credibility quickly across functional and seniority levels.
• Self-directed work style with the ability to manage a portfolio of concurrent business engagements.
• Bias toward shipping small, useful solutions quickly and iterating based on user feedback.
• Strong organizational skills, attention to detail, and disciplined documentation habits.
• Curiosity and a demonstrated track record of self-directed learning, particularly with emerging AI tools.
• Working familiarity with the Microsoft 365 platform (Teams, SharePoint, Outlook) as both a user and an administrator-light contributor.
• Demonstrated ability to leverage AI tools to enhance personal productivity and quality of work output.

Requirements

• Up to 5% travel, which may include travel to any or all 50 US states.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Education / Experience Requirements

• Bachelor’s degree in Business, Information Systems, Communications, or related discipline.
• 5 years of experience in business analysis, technology consulting, process improvement, solutions engineering, or a comparable role.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse/domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement and professional licensing assistance.
• Paid parental leave after one year of employment.