Intake Coordinator

Job TitleProcesses home care referrals and coordinates amongst the clinical staff, referral source, and community liaison to ensure our patients are properly entered into the system, scheduled for a visit, and all stakeholders are informed of the patient status. Provides clinical guidance and identifies educational opportunities. Critically assesses a patient's condition, progress and ongoing needs in order to enhance the case manager's knowledge of the patient's home care needs.Job RequirementsEducation and Work Experience:Associate's/Technical Degree in nursing or equivalent combination of education/related experience: RequiredThree years' experience in Home Care: PreferredLicenses/Certifications:Current Registered Nurse or Licensed Vocational Nurse or Licensed Practical Nurse in the state of practice: RequiredEssential FunctionsReceives and appropriately documents new referrals in a timely manner. Participates in coordinating care with patient and interdisciplinary team. Interfaces with physician offices and community liaisons to assess and process referrals and admissions for service.Provides effective communication to patients, staff members, other health care professionals and referral sources. Provides information and assistance to members of the community who have questions about home and community-based needs. Responds to patient and agency needs in a professional and creative manner.Verifies patient insurance and explains benefit information to patients and case managers. Answers incoming calls for intake patients as well as assists with overflow as necessary. Maintains confidentiality of all information and adheres to all HIPAA guidelines/regulations.Distributes referrals to appropriate clinicians that include intake data, essential background information, and plan of care. Works independently, meets time deadlines, and manages multiple tasks.Works closely with all referral sources to establish and maintain great communication. Participates in various clinical work activities including faxing, scanning, emailing, and copying.Performs other job-related duties as assigned.Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.