Scheduler Assistant

Scheduler Assistant (Contract)

Location: SJI Green Lane Office, Union, New Jersey (hybrid; 1–3 days onsite per week)

Job Type: Temporary six-month contract with potential extension

Schedule: 7:00 AM–4:00 PM EST; onsite days are generally Tuesday–Thursday

Overview

The Scheduler Assistant supports a team responsible for gas operations, regulatory compliance, and customer workload completion. This temporary role provides administrative and scheduling support.

Responsibilities

• Make outbound calls to customers to schedule appointments.
• Assist with coordinating permits, mark-outs, and traffic control as needed for scheduled work.
• Update workforce management systems with weekly and monthly schedules.
• Assign work orders to field crews using workforce management systems.
• Retrieve service cards and records as needed.
• Perform other job-related duties as assigned.

Requirements

• Ability to make clear, professional calls to schedule customer appointments.
• Ability to manage schedules, permits, and system updates in a timely manner.
• Strong organizational skills and the ability to prioritize tasks in a busy environment.
• Experience providing office support and performing general administrative duties.
• Comfort handling records, paperwork, and data entry.
• Accuracy when entering information into scheduling systems.
• Familiarity with assigning work orders and using scheduling tools.
• Proficiency in Microsoft Outlook, Excel, and Word.

Skills

Scheduling, data entry, Microsoft Excel, and outbound customer calls.