Senior Technical Support Engineer Enterprise Escalation
ZIP
A leading procurement solutions company in San Francisco is seeking a Senior Technical Support Engineer to act as the highest technical escalation point within their Customer team. You'll tackle complex problems and improve internal processes, ensuring high-quality support for enterprise clients. The role requires 5-6 years of experience in technical customer-facing positions, plus advanced skills in troubleshooting and communication. Competitive compensation and hybrid work arrangements are offered. #J-18808-Ljbffr
$90k - $120k
Benchling in San Francisco is looking for a Senior Product Support Analyst to enhance customer experience. The role involves supporting enterprise clients, leading complex escalations, and coordinating cross-functional teams. Candidates should have 5+ years of experience...Senior3 days per week$132k - $167k
...Type Hybrid Department Support Compensation Base... ...the world's leading enterprises orchestrate AI-powered... ...operate. As a senior support engineer, your top priority is... ...developer personas and technical users succeed with our... ...our stack and escalate deeper technical issues...SeniorFull timeWork at officeLocal areaFlexible hours$130k - $195k
...the foundation for agent engineering in the real world, helping... ...role We're hiring a Senior Technical Support Engineer to lead our customer... ...Be the go-to escalation point for technical support... ...Engineering to support critical enterprise customers. Build and refine...SeniorWork at officeRemote workFlexible hours$110k - $130k
...innovative companies in the world. Today, enterprises spend $120T+ per year globally (30... ...3 days per week. Your Role As a Senior Technical Support Engineer (TSE) on the Customer team, you... ...as the highest internal technical escalation point , combining deep product mastery...SeniorWork at officeHome officeFlexible hours3 days per week- ...Slope is seeking a Technical Leader for its L1 Support Engineering team, based in San Francisco. This role focuses on managing support for enterprise accounts, ensuring quick resolutions and high customer satisfaction. You'll collaborate closely with both enterprise clients...Senior
- ...from the crowd and tackle the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the... ...retaining business based on the client's situation and de-escalates potential escalations. Take ownership while working...SeniorWork at officeLocal area
$10k
...Location Type Hybrid Department Engineering, Product & Design, Customer Support Vapi (/ˈVɑːpi/): We’re... ...This Role: As Vapi scales its enterprise footprint, we need a technical leader to build and manage a... ...Engineering) to ensure a seamless escalation path for our highest-value...SeniorFull timeShift work$10k
...calls. 1 million developers. 10x enterprise ARR growth The customers:... ...footprint, we need a technical leader to build and manage a world-class L1 Support Engineering team dedicated strictly to our... ...Engineering) to ensure a seamless escalation path for our highest-value...Senior$105k - $130k
...A leading software monitoring company is seeking a Technical Support Engineer to assist software developers in solving complex issues. The ideal candidate will have over 8 years of experience, a coding background, and a passion for customer engagement. This role involves...Senior$160k - $180k
About The Role As an Enterprise Premium Support Specialist, you will work as the technical partner on Notion account teams to unlock... ..., Professional Services, and Engineering—to resolve complex AI and... ...technical advisor and point of escalation for complex support issues....Local areaImmediate start$190k - $250k
...companies in the world. Today, enterprises spend $120T+ per year... ...platform-level features that support our largest enterprise customers... .... Collaborate deeply with engineering to define requirements, provide... ..., Redshift, Fivetran). High technical fluency with the ability to...SeniorWork at officeHome officeFlexible hours3 days per week- ...About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical... ...Technical Success, Product, Engineering and others to deliver the best... ...support operations. Join the Senior Support Engineering (SSE)...SeniorWork at officeRelocation packageNight shiftWeekend work
$140k - $187k
...metrics, handling customer support workflows, building admin... ...we’re building the first enterprise AppGen platform: software... ...adding Community Support Engineers to provide technical advice in public spaces, like... ...Retool. WHAT YOU'LL DO As a Senior Community Support Engineer...SeniorWork at office- A leading cybersecurity firm is seeking a Senior Technical Support Engineer for their team in San Francisco. The engineer will collaborate with global teams to resolve customer issues, implement solutions, and travel for onsite training. Responsibilities include improving...Senior
- A beverage company in San Francisco is looking for a Sr. Principal Product Owner to lead their integration services product. This role emphasizes the ownership of the integration roadmap and managing a blended delivery team. The ideal candidate will possess a Bachelor'...Senior
$114k - $142k
...or future sponsorship. Senior Data Platform Support Engineer Salary: $114k to $142k... ..., support, and optimize enterprise data platforms that enable... ...role will serve as the technical lead for platform administration... ...and vendors to resolve escalated issues Integration &...Senior- ...Company is looking for an Engagement Manager to lead end-to-end enterprise AI engagements in San Francisco. You will manage client... ...drive engagement growth while leading teams of strategists and engineers. The ideal candidate has 4-8 years of consulting experience, strong...Senior
- .... Our AI researchers, engineers, and designers have worked... ...We’re looking for an Enterprise Implementation leader... ...how we onboard and support customers. From the moment... ...manage scope, address technical challenges, and adapt... ...risks and issue escalation to ensure punctual, high...SeniorWork experience placementImmediate start
- ...A leading tech company in San Francisco is seeking a Senior Enterprise Account Executive to drive enterprise sales processes and build relationships with executive stakeholders. This role requires extensive SaaS sales experience and the ability to manage complex account...Senior
- ...Venture Post is looking for a Solutions Engineer in San Francisco to be a key technical partner in Enterprise sales engagements. You'll guide prospects through technical discovery and product evaluations, ensuring n8n operates securely and reliably in their environments...Senior
- ...Apple Inc. is seeking a Business Systems Engineering Manager based in San Francisco,... ...leading a team of Systems Engineers in a technical pre‑sales capacity, establishing trusted... ...executives, and driving business solutions for enterprise customers. The successful candidate...Senior
- ...A hybrid coaching company in San Francisco is seeking a Senior Solutions Engineer to drive technical discovery sessions and deliver tailored product demos. You will collaborate with enterprise stakeholders and design scalable solutions that align with customer goals....Senior
- ...A voice AI platform provider is seeking an expert in closing enterprise deals, specifically within the restaurant industry. The ideal candidate will have a proven track record of navigating complex sales cycles and maintaining strong relationships with CXOs. Key responsibilities...Senior
- ...least 5 years of hands-on IT support experience in fast-paced... ...Desirable) Experience supporting engineering or research teams (Desirable... ...skills—you can explain technical issues to anyone What the job... ...and remote Manage and resolve escalated tickets through our help desk...SeniorWork at officeImmediate startRemote work
- ...Salt Digital Recruitment is seeking a Senior Sales Engineer to support enterprise growth across the US within a fast-scaling cybersecurity SaaS company... ...This high-impact, customer-facing role requires leading technical discovery with senior stakeholders and delivering...Senior
- ...An innovative AI startup is looking for an experienced Enterprise Account Executive to lead the sales motion. In this role, you will own the entire enterprise sales cycle, engaging with engineering leaders in top software firms. The ideal candidate has over 5 years in...Senior
$300k - $350k
...A leading cloud management firm in San Francisco seeks an experienced Enterprise Account Executive. You will manage the full sales cycle, from prospecting to closing, with a focus on enterprise accounts. Candidates should have over 6 years of B2B SaaS sales experience...Senior$150k - $180k
...A leading software monitoring company seeks a Senior Enterprise Marketing Manager to shape its market strategy. The ideal candidate will create messaging and positioning targeted at buyer personas while working with Sales and Marketing teams. Key responsibilities include...Senior$156.5k - $226.7k
...Adobe is seeking a Senior IGTM Strategist in San Francisco to drive cross-functional alignment across the global Enterprise. You will partner with Sales, Marketing, and Customer Success to translate integrated go‑to‑market strategies into programs. The ideal candidate...Senior- ...Aikido-Security is seeking an Enterprise Account Executive to drive new business and expand relationships with engineering and security teams. This role requires 6-10 years of... ...entire sales process and work closely with senior management to secure long-term partnerships...Senior
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