Business Development Coordinator

Business Development Coordinator

Company: IBC Roofing, LLC Location: Hampstead, NC Employment Type: Full-Time

Position Overview

IBC Roofing is seeking a proactive and detail-oriented Business Development Coordinator to support and drive new business opportunities. This role plays a key part in generating and qualifying leads, coordinating sales activities, and supporting marketing initiatives that fuel company growth.

You will manage outbound prospecting, inbound lead flow, and assist with marketing efforts to increase brand awareness and lead generation. The ideal candidate is organized, communicative, and thrives in a fast-paced, team-driven environment.

Key Responsibilities

Lead Generation & Prospecting

• Conduct outbound calls, emails, and follow-ups to generate new opportunities
• Identify and qualify residential and commercial roofing prospects
• Maintain and update a consistent pipeline of leads
• Support targeted outreach campaigns and market research efforts

Inbound Lead Coordination

• Respond to inbound inquiries in a timely and professional manner
• Qualify prospects and schedule inspections/appointments for sales reps
• Ensure all inbound leads are properly tracked and followed up on

Business Development Support

• Assist in building relationships with insurance agents, property managers, realtors, and referral partners
• Coordinate outreach efforts and partnership initiatives
• Identify new opportunities for partnerships and referral channels

CRM & Administrative Coordination

• Accurately log all calls, activities, and notes in CRM
• Maintain organized records of customer interactions and follow-ups
• Track lead status and assist in reporting pipeline and marketing activity

Team Collaboration

• Work closely with outside sales, operations, and production teams
• Ensure seamless handoff of qualified opportunities to sales reps
• Provide feedback on lead quality, campaign performance, and customer trends

Qualifications

• 1–3 years of inside sales, marketing, customer service, or coordination experience preferred but not required
• Experience in roofing, construction, home services, or insurance is a plus but not required
• Strong communication skills (phone, email, and interpersonal)
• Highly organized with strong attention to detail
• Self-starter with the ability to manage multiple tasks and priorities
• Familiarity with CRM and basic marketing tools/platforms preferred

• Organization and follow-through
• Communication and relationship-building
• Time management and prioritization
• Creativity and attention to brand detail
• Adaptability in a fast-paced environment

Compensation & Benefits

• Base salary + performance-based incentives
• Career growth opportunities within sales, marketing, and operations
• Training and onboarding support
• Medical, Dental, Vision, 401K with match
• Unlimited PTO