Human Resources Assistant

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The Human Resources Assistant is responsible for the clerical support of many aspects of the human resource function of the community. This includes assisting in the application of various human resources procedures and practices of the community, maintenance of human resource documentation and employee personnel files, and support of the corporate pay administration program. Assists in retention of employees, new employee orientation, employee communication and recognition, and the maintenance of Workday.

Essential Responsibilities:

• Assist in the compliance of state and federal employment regulations as well as corporate policies and campus HR procedures and practices.
• Assist with recruiting activities, in partnership with Talent Acquisition Team.
• Assist in employee orientation.
• Respond to routine questions and inquiries.
• Maintain data in the computerized human resource system (HRIS). Enter new employee data and some routine data/changes as needed. Assist in the orientation of new managers/supervisors to the system and direct them to the e-training.
• Confidentially prepare and maintain all employee records and files. Maintain complete, orderly, and timely employee records and files.
• Assist in the planning and implementation of a campus recognition program, and employee activities, such as employee recognition, Christmas parties, and other events as requested.
• Alert HR lead of any observed non-compliance with regulation relating to human resource functions.

Education And Work Experience:

• Required Degree: N/A
• Preferred Degree: Associates degree in related field.
• Certificate(s): N/A
• Experience:
  • 2+ years of office experience
  • General knowledge of human resource practices

Knowledge, Skills, And Ability:

• Good verbal and written communication skills.
• Good initiative on routine responsibilities.
• Strong attention to detail.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Regular, predictable attendance is required.
• Sufficient physical ability and mobility to work in an office/community setting.
• Ability to stand or sit for prolonged periods of time.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
• Ability to operate various equipment based on department and weather conditions.
• Engaging in repetitive movements of wrists, hands, and fingers - typing and/or writing.
• Clarity of Vision:
  • For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
  • For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
  • For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

Competencies:

• Leadership: Guide and inspire a high-performing Customer Success team that achieves and exceeds revenue targets while fostering customer loyalty and growth
• Customer Success: As a customer advocate build strong relationships with our customers, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our solutions within customer organizations
• Continuous Improvement: Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve customer satisfaction and team efficiency
• Account Strategy: Define and execute strategies to drive customer retention, renewal, upsell, and cross-sell, contributing directly to our growth objectives
• Cross-Functional: Collaboration Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience

Compensation Pay Range:

$17.17 - $22.86 per hour

A reasonable estimate of the pay range for this position is $17.17 - $22.86 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Covenant Living and CovenantCare at Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.