Customer Service Rep, Long term care

Offering $19 to $20 per hour This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center. Job Responsibilities Log all incoming calls Hours 9am to 6pm Warehouse - cleaning of medical equipment Add new residents to existing LTC customer data base as necessary Follow up on delivery of requested items Answer questions and troubleshoot customer issues After-hours dispatching when scheduled Read and analyze documents such as customer orders Effectively communicate with co-workers and customers alike Help with the training of employees Apply common sense understanding to carry out oral and written instructions Education and Experience: High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience Computer literacy is necessary Physical Demands: The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds. #J-18808-Ljbffr Lincare Holdings