Office Administrator / Customer Service Representative
Flanagan
Office Administrator / Customer Service Representative 30+ days ago Requisition ID: 1139
POSITION SUMMARY
We are seeking an experienced and motivated Office Administrator/Customer Service Representative to join our office administrative team. The successful candidate will play a key role in delivering exceptional customer service while supporting daily office operations and data entry duties.JOB SCOPE – DUTIES & RESPONSIBILITIES
Provide professional and friendly customer service via phone, email and in person. Respond to customer inquiries, process orders, and resolve issues in a timely manner. Perform accurate data entry and maintain customer and sales records Support the sales team with administrative tasks and order processing. Coordinate with internal departments to ensure smooth workflow and customer satisfaction. Handle all general office duties such as answering phones, and reception coverage Assist with invoicing, billing and credit note processing. P.O. Receipts, Stock transfers and Load sheets Work effectively in a team-based environment. *Shift may vary as coverage for business needs may fluctuate. Other duties as assignedJOB SKILLS & QUALIFICATIONS
Previous experience in office administration and/or Customer Service role Excellent verbal and written communication skills. Excellent problem solving and process improvement skills. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast paced, environment. Professional, reliable, and customer-focused attitude. Proficient in Microsoft Office (word, excel, outlook) and data entry systems #J-18808-Ljbffr FlanaganVacancy posted 3 days ago
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