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Customer Service & Experience Leader

$108.4k - $184.6k

Dormont Manufacturing Co

Dormont Manufacturing Co in Delaware is seeking a Customer Service Manager to lead and enhance customer service operations. The role demands a proven leader with over 10 years of experience, adept in developing high-performing teams and improving processes. Key responsibilities include managing escalated customer issues, analyzing feedback, and establishing KPIs to drive operational excellence. A competitive compensation range of $108,400.00 to $184,600.00 is offered along with comprehensive benefits. #J-18808-Ljbffr Dormont Manufacturing Co

Vacancy posted 2 days ago
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