Customer Service & Experience Leader
$108.4k - $184.6kDormont Manufacturing Co
Dormont Manufacturing Co in Delaware is seeking a Customer Service Manager to lead and enhance customer service operations. The role demands a proven leader with over 10 years of experience, adept in developing high-performing teams and improving processes. Key responsibilities include managing escalated customer issues, analyzing feedback, and establishing KPIs to drive operational excellence. A competitive compensation range of $108,400.00 to $184,600.00 is offered along with comprehensive benefits. #J-18808-Ljbffr Dormont Manufacturing Co
- ...Holdings America Corporation is seeking a Senior Manager of Global Customer Service to lead the customer service strategy for Digital Commerce.... ...a global service model and ensuring a scalable customer experience across regions. Ideal candidates will have 8-12 years of...Suggested
- ...Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full-Time, Remote Working Hours: U.S. business hours (... ...Strong communication skills, attention to detail, and hands‑on experience with dispatching and CRM systems are essential for success...SuggestedFull timeRemote work
$300 per month
...Delangue and many other operators/technical leaders. "Basis is on the frontier of building... ...the people closest to the work. Basis’s customer community program brings those voices... ...groups, roundtables, and creative customer experiences online and in person. You’ll partner...SuggestedWork at office- ...Customer Success Lead Liftoff is a hiring and networking platform that enables people... ...and Loom, and a growing network of ~10k leaders using Liftoff to connect the best people... ...them as they go. Provide a great customer experience while also being a conduit for customer...Suggested
- ...ensure better care at a lower cost—delivering the highest value to those who need it most. A Customer Experience Lead will manage a team of 8–10 agents who deliver exceptional service to our Medicare Advantage members and providers. You will coach, manage performance, and...SuggestedFull timeMonday to FridayFlexible hoursShift work
- ...Following an excellent seed round and rapid customer adoption, we're expanding our customer... ...Who you are You have 5+ years of experience in customer success, account management,... ...interest in AI and the future of professional services Most importantly: you're excited to...Work at office
- ...Customer Success Manager PointOne is reinventing how law firms... ...Are You have 3+ years of experience in customer success, account... ...and the future of professional services You're excited to work in... ...hire is expected to become a leader and help form the company's vision...
$30k
...Customer Success Lead The Role Instant is hiring a Customer Success Lead to... ...scale the entire post‑sale customer experience, globally. Instants needs a leader who has seen this movie before – someone... ...ecommerce brand scale. Today, we service over 1,000+ of the worlds fastest...Live inWork at office3 days per week- ...Customer Success Lead Supports Operations. Delivers Concierge-Level Client Experiences Department: Customer Success Reports To: Head of Customer Success Location: Remote Employment... ...easier and improve citizens' access to services and information. Our work focuses on...Full timeLocal areaRemote work
- ...As a Customer Success Lead , you will be responsible for leading and... ...and product and services adoption. This is the ultimate... ..., product feedback, customer experience, onboarding and collaboration... ...the industry recognized as a Leader in The Forrester Wave: Creative...Work at officeRemote workWorldwideFlexible hours
- ...Automotive Group is seeking an Experienced Service Advisor in Kentucky. This role involves... ...the primary communication link between customers and technicians for automotive service... ...Candidates must have at least two years of experience in a dealer environment and a solid...
- The Michaels Companies is hiring a Customer Experience Manager for their Woodside, NY location. This part-time role focuses on delivering a... ...in retail management and a strong ability to foster customer service excellence. Benefits include health insurance, paid time off...Part time
$20 - $30 per hour
...fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly,... ...kind (even exotics!) to our immersive, customer‑focused experience, which helps us give... ...define the customer's experience through service, focus, and participation—so you are passionate...Flexible hoursNight shiftWeekend work$170k - $200k
A leading Customer Data Platform company is seeking a Principal Customer Success Manager to oversee critical enterprise relationships... ...guidance. The ideal candidate will have 7+ years of Customer Success experience in SaaS environments and be comfortable engaging with C-level...- BMC Software, Inc in New York is looking for a Customer Success leader to enhance customer experience and drive adoption of BMC solutions. You'll build customized Success Blueprints to align with customers' business objectives while managing post-sales strategies across...
- Join Capgemini as a Financial Services Digital Customer Experience Strategy Leader, where you will spearhead the transformation of the customer experience for leading financial institutions. You will be responsible for devising and executing innovative digital strategies...Work at officeRemote workHome officeFlexible hours
- ...Team Members ensure that our customers’ visit to our store is fulfilling... ...them again soon. Customer Service Lead (Bookkeeper)... ...opportunities to the Front End Team Leader. Prepares daily bank deposits... ...department. Required Knowledge and Experience Previous cash handling and...Full timeWork at officeFlexible hoursShift work
$89.6k - $149.3k
Overview The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection... ...experience, financial crimes, or program delivery within financial services Experience working on fraud or financial crimes related...Work experience placementWork at office$14.5 - $15 per hour
Dormont Manufacturing Co is seeking a customer-focused leader for a critical role at our TJX retail... ...team, ensuring outstanding customer service and training Associates on best practices... ...will need at least 1 year of retail experience and 6 months in a leadership role,...Hourly payPart timeFlexible hours$18.5 per hour
Tops Markets LLC is hiring a Full-Time Assistant Customer Service Manager for Store #428 in Walworth, NY. The ACSM plays a vital role in providing customers with a great impression of the store through remarkable service and efficient training of associates. This role...Full time$19 per hour
...in Amsterdam, NY to lead the team in providing exceptional customer experiences. Responsibilities include overseeing front end operations, training... ...skills, ensuring a welcoming environment while achieving service goals. Full-time position with a starting pay of $19.00 per...Hourly payFull time- Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences to drive and grow top‑line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...
- ...looking for a Branch Manager to lead a customer-focused team. This role includes driving... ...Manager, you will ensure best-in-class service and maintain relationships with customers... ...is preferred, alongside related banking experience. Join us to inspire teamwork and community...
- JLR North America is seeking a Customer Service Process Senior Specialist based in Mahwah, NJ. This role involves supporting retailers to... ...Candidates should possess a Bachelor's degree or equivalent experience, along with at least 7 years in customer service roles. The...
- A global technology consultant is seeking a Customer AI Product Manager to oversee AI initiatives related to contact centers and customer... ..., coordinating teams, and ensuring solutions improve customer experience. Candidates should have experience in AI product management...
- ...seeks a dedicated management support associate to enhance the customer experience. Responsibilities include assisting the Store Manager,... ...managing inventory processes, and providing excellent customer service. Candidates should have previous management experience and a...
- DeepJudge AG in New York is hiring for a critical role focused on reshaping post-sale customer experiences. In this position, you will directly engage with elite law firms and Fortune 500 legal teams to ensure seamless product adoption and customer satisfaction. Your responsibilities...
- A consulting firm specializing in customer experience is seeking a Program Manager for a broadband company. This remote role involves building and implementing customer experience initiatives, managing projects from start to finish, and engaging with various stakeholders...Remote work
- Freelanceshop is seeking a Customer Experience Lead to elevate the customer journey for our remote retail startup. This role involves developing CX strategies, analyzing customer feedback, and leading initiatives to enhance satisfaction and loyalty. The ideal candidate...Remote job
- A leading company in data privacy technology is seeking a Customer Success Executive to manage and grow strategic customer portfolios... ...teams. Ideal candidates have 3+ years in Customer Success with experience in SaaS and must excel in communication and relationship...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service & Experience Leader. Be the first to apply!
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer service team manager New York, NY
- customer success team lead New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer liaison New York, NY
- customer insights analyst New York, NY

