Administrative Assistant

Job Description

Job Description

We are looking for an organized Administrative Assistant to join a team in Lititz, Pennsylvania in a contract-to-permanent capacity. This position supports daily order processing, shipment coordination, and reporting activities while helping maintain accurate product and customer information. The ideal candidate is comfortable managing details, working across departments, and using administrative tools to keep operations running smoothly.

Responsibilities:

• Accurately enter customer orders into the company’s databased platform and process updates in a timely manner.

• Provide day-to-day administrative support to Account Managers by assisting with order-related tasks and documentation.

• Review online pricing and product details, making updates when information needs to be corrected or refreshed.

• Generate reports by exporting data into Excel and organizing information for business review and analysis.

• Use Excel functions to sort, validate, and interpret operational data.

• Prepare and print product labels along with any required supporting paperwork for order fulfillment.

• Monitor outbound shipments, follow delivery progress, and investigate delays to share status updates with internal teams.

• Reconcile order records to confirm accuracy and coordinate with internal departments on customer, shipping, and order needs.

• Assist with general office and administrative duties as needed to support the broader team.

• Previous experience in an administrative assistant, office support, or order entry role.
• Ability to manage a high volume of detailed information with strong accuracy and follow-through.
• Working knowledge of Excel, including data organization, reporting, and analytical functions.
• Experience communicating professionally with internal teams regarding orders, shipments, and service needs.
• Comfortable tracking deliveries, researching exceptions, and resolving discrepancies in a timely manner.
• Familiarity with administrative office tasks, including documentation, record review, and coordination support.
• Strong organizational skills and the ability to prioritize multiple assignments effectively.