Human Resources Specialist

Los Angeles Tourism & Convention Board | Posted Mar 12 Apply Full-time California About the Los Angeles Tourism & Convention Board The mission of the Los Angeles Tourism & Convention Board is to improve the quality of life for all Angelenos through the economic and community benefits of tourism. Representing over 1,000 local tourism-related businesses, it is a non‑profit organization responsible for promoting the City of Angels as one of the world’s premier travel destinations through its global brand marketing and sales efforts. Tourism is a cornerstone of Los Angeles County’s economy, ranking among its top five employers. The city welcomed an astonishing 50 million visitors fueling over 543,000 tourism‑related jobs and driving more than $45 billion in business sales in 2024. Position Overview The Human Resources Specialist will provide comprehensive support to the Human Resources team by managing a wide range of HR and administrative functions. Key responsibilities include managing the HRIS system, coordinating the entire onboarding and offboarding process, organizing culture‑building events, and day‑to‑day HR support. The ideal candidate brings hands‑on HRIS experience, exceptional organizational skills, and the ability to manage multiple projects and priorities in a fast‑paced environment. Key Responsibilities HRIS (Paylocity) (25%): Own day‑to‑day HRIS administration (data integrity, workflows, user support) and partner with Payroll/Benefits/IT to ensure seamless employee changes. Enter and maintain accurate employee records (hire, job/comp/status changes, org structure) and create/process personnel actions. Serve as primary contact for HRIS questions; publish and maintain key HR content (handbook, calendars, benefits documents). Train new employees and managers on basic HRIS/intranet functionality and generate HR reports as needed. Onboarding (15%): Manage the global onboarding cycle end‑to‑end (orientation scheduling, materials, readiness with cross‑functional partners). Collect and audit required documents (I‑9s, tax forms, acknowledgments) via ATS/HRIS; track progress and close out tasks. Provide an overview of benefits and enrollment timelines; maintain up‑to‑date onboarding resources. Offboarding (10%): Manage and coordinate the full offboarding cycle for all team members worldwide (exit logistics, final paperwork, compliance steps). Partner with IT, Payroll, and Managers to disable access, retrieve assets, and update systems and org charts. Maintain separation documentation in line with policy and legal requirements. Culture (15%): Plan, organize, and manage company events – monthly lunches and giveaways, wellness events, holiday parties, reward & recognition program, and ordering/distribution of gifts. Research, select, propose, and manage vendors for the monthly Wellness Program. Assist the SVP, Human Resources with the company’s annual global offsite meeting. Training (15%): Coordinate mandatory HR trainings and L&D platforms (assign, track, follow‑up; partner with vendors as needed). Support open enrollment communications and logistics. Assist with the annual performance review cycle (calendars, materials, tracking). Administration (15%): Coordinate mandatory HR trainings and L&D platforms (assign, track, follow up; partner with vendors as needed). Support open enrollment communications and logistics. Assist with the annual performance review cycle (calendars, materials, tracking). Other Duties (5%): Partner with payroll department on HR related tasks that affect payroll. Creating ad hoc reports and spreadsheets. Process expense reports for the SVP, Human Resources. Handle conference room bookings and facilitate meeting logistics, including setup and dismantling. What You’ll Need To Succeed A minimum of 3–5 years of previous experience in a human resources role and general office administration experience required. High school diploma or equivalent. Previous experience using a HRIS system. Must possess and maintain a current, valid driver’s license and be able to drive a vehicle for work‑related travel as needed. Must be willing to partake in a comprehensive background check, including a drug test, in accordance with applicable laws. Ability to manage sensitive information with the highest degree of discretion and respond promptly to critical needs in a deadline‑driven environment. Must be proficient in MS Office (Word, Excel, PowerPoint, Outlook). Strong attention to detail, organizational skills, and the ability to manage multiple priorities. Demonstrated ability to think critically and exercise sound judgment when interpreting policies and resolving employee issues. Excellent verbal, written, and interpersonal communication skills, including the ability to communicate effectively across departments. Working knowledge of federal and state labor laws (e.g., FMLA, ADA, EEOC, CFRA, PDL). Comfortable partnering with and meeting senior level executives. Ability to function in a fast‑paced environment and adapt to changing priorities, environments, and new technologies. Nice to Have Bachelor’s degree preferred. Compensation Exact compensation may vary based on skills and experience. $65,000 – $70,000. Bonus eligible. Benefits Hybrid work environment – remote Monday and Friday; DTLA Tuesday through Thursday. Company paid parking in DTLA. Early Friday’s – office closes every Friday at 2:30 pm. Holiday office closure (December 24 – January 1). 15 paid company holidays. Paid vacation time. Paid sick time. Paid floating holidays. Paid family leave. Comprehensive health insurance (both PPO and HMO plans available). Dental and vision plans (100% employer paid for some elections). Pet insurance. Employer‑paid life insurance, AD&D, short‑term disability, and long‑term disability, Aflac. Employee Assistance Program. Flexible Spending Account (healthcare & dependent care). 401(k) retirement savings plan with up to 6% match that vests immediately. 401(k) match for qualified student loan payments. Monthly internet and phone stipend. Physical Requirements – Essential Physical Tasks While performing the duties of this job, the employee is frequently required to stand, walk, move, lift, carry, pull, push, transport, and/or move up to 40 pounds. The employee must occasionally ascend or descend stairs. Specific vision abilities include color vision. Requires prolonged sitting, driving, some bending, some twisting of the neck and body, some stooping and stretching/reaching (up, down, out). Requires grasping, feeling, detecting; requires eye‑hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare, and communicate appropriate reports and information. Mandatory Vaccine Requirement Los Angeles Tourism requires that members of its team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the company will consider requests for reasonable accommodation in accordance with its policy and applicable law. EEO & Diversity Los Angeles Tourism & Convention Board is an equal employment opportunity employer. We pride ourselves on welcoming applicants from all backgrounds regardless of race, color, sex, religion, national origin, ancestry, sexual orientation, age, physical or mental disability, medical condition, pregnancy, gender identity, marital status, military or veteran status or any other basis protected by applicable federal, state, or local laws. We’re determined to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Los Angeles Tourism. Legal Disclaimers Los Angeles Tourism & Convention Board reserves the right to modify the benefit plans and employee services at any time, with or without notice. #J-18808-Ljbffr