Business Development Manager, National Accounts

Key Responsibilities Engage Group Purchasing Organization member base to target net new customers for Global Industrial. Manage newly created customer accounts; solidify and grow the relationship through ongoing account management. Global Equipment has a customer focused sales approach which includes the following core competencies: Planning and organizing. Develop and manage a tactical account/territory sales plan. Conduct thorough client analysis to assess customer needs, values, purchasing behavior, and motivation. Perform extensive research, competitor, and market analysis. Execute a sales strategy for penetrating accounts and maximizing sales (e.g., prospecting, cold calling, identifying key decision makers, and determining buying criteria). Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time efficiently, and taking full advantage of available resources. Utilize sales planning tools and the pipeline management process to achieve business objectives and goals. Relationship building: Build trust and credibility with clients. Learn and engage the customer to understand what they value, using strategic and investigative questioning. Assist customers in finding solutions that help them achieve their goals and add value. Provide support, information, and guidance by researching and recommending new profit and service improvements. Position yourself for new opportunities through networking and identify cross-selling and upselling opportunities. Provide superior customer service by learning everything you can about the client to tailor your service approach to their needs and buying habits. Ensure courtesy and timely follow-up. Product knowledge: Understand Global Equipment Company's industry and products. Stay abreast of industry trends. Communication skills: Effective verbal communication skills, e.g., speaking clearly, listening attentively, building rapport. Ability to write clearly and succinctly in a variety of communication settings, e.g., business letters and emails. Ability to effectively persuade by asking intelligent business questions to determine customer needs. Competencies and Skills Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition. Superior sales planning and business development skills. Excellent written and verbal communication and presentation skills. Strong computer skills, including proficiency in Microsoft Word, Outlook, PowerPoint, and CRM software. Self-motivated with superior problem-solving and negotiation skills. EEO/AA Statement Global Industrial, a Systemax Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr Global Industrial