Accounts Receivable and Collections Representative

Overview Join our Finance and Accounting division to put your experience to use in our Accounts Receivable team maintaining current and accurate accounts receivable information for Esri customers. You’ll work in a fast-paced, collaborative environment, using problem-solving and research skills to assist domestic or international customers in a variety of industries. This position has advancement potential within the department and other areas throughout the organization. Onsite at our campus in Redlands, CA. Responsibilities Apply payments, reconcile accounts, and resolve differences Contact customers by phone and written correspondence Maintain statement of accounts for assigned customers Complete credit reviews for new and existing customers Process all aspects of customer account maintenance Recommend credit limits, credit holds, and release orders Requirements 2+ years of experience in collection account management Strong communication skills across phone, email, and Microsoft Teams, with the ability to prioritize and multi‑task effectively while maintaining high attention to detail Ability to work in a fast-paced environment Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively Basic knowledge of Microsoft Office applications (Word, Outlook; bonus points for Excel) Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US Due to the nature of this role, employment may be contingent upon successful completion of a background check, which may include a credit check where legally permitted, in accordance with applicable laws. High school diploma or equivalent Recommended Qualifications Minimum typing speed of 25 wpm Experience working in corporate collections Knowledge of SAP and Salesforce About Esri Esri’s commitment to diversity, equity, and inclusion is part of our mission to create positive global change. We strive to maintain a diverse workforce and an inclusive workplace. Equal Employment Opportunity Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email View email address on click.appcast.io. Our privacy notice describes how we collect, use, and protect candidate information. See Esri Privacy policy for details. #J-18808-Ljbffr Esri