Receptionist/Administrative Assistant

Job Description

Job Description

Receptionist / Administrative Assistant — Temporary Assignment

Southwind Foods / Great American Seafood Imports Co.
Carson, CA
Temporary, Full-time — leave coverage
Approximately 6-12 Months
Monday - Friday, 6:30 am - 3:30 p.m. 
Non-exempt (hourly)
$22.00 – $25.00 per hour
Human Resources 

About the Assignment

Southwind Foods is a U.S. owned and operated company supplying grocery, distributor, and food service customers with fresh and frozen, responsibly harvested seafood from around the world.

We are seeking a Receptionist to cover a temporary, full-time assignment supporting our front desk and administrative operations. This is a temporary position of approximately 6-12 months. The assignment may be shortened or extended based on business needs, and it is not a permanent position. Candidates should be comfortable with a defined-duration engagement.

Bilingual English/Spanish is preferred in order to communicate effectively with our production workforce, vendors, and customer base.

Key Responsibilities

Front Desk & Reception
- Greet and welcome visitors, ensuring a professional and friendly first impression
- Answer, screen, and direct incoming phone calls to the appropriate personnel
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain a clean, organized, and presentable reception area
- Assist walk-in customers and vendors with general inquiries and direct them to the right contact
- Follow visitor sign-in and site access procedures

Administrative & Clerical Support
- Perform accurate data entry and record-keeping in company systems and spreadsheets
- Maintain and update customer and vendor records
- Organize and manage office documents, files, and reports for easy retrieval
- Support scheduling of meetings, appointments, and conference calls
- Provide clerical support to Purchasing, Sales, and Customer Service as needed
- Order and monitor FedEx office supplies 

Customer Service & Communication
- Provide courteous, professional service by phone, email, and in person
- Take and relay accurate messages regarding invoices, orders, and account questions
- Coordinate with internal teams to ensure prompt follow-up on customer concerns

Compliance & Confidentiality
- Handle confidential company, customer, and employee information with discretion
- Follow established standard operating procedures for front desk and administrative functions
- Comply with company policies, site safety rules, and data security practices

Qualifications

Required
- High school diploma or equivalent
- 1+ year of experience in reception, front desk, customer service, or administrative support
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
- Strong attention to detail and accurate data entry skills
- Clear verbal and written communication skills
- Ability to prioritize and multitask in a fast-paced environment
- Ability to handle confidential information with discretion

Preferred
- Bilingual English/Spanish
- Experience with an ERP or accounting system (e.g., QuickBooks, Microsoft Dynamics 365)
- Prior experience in a food production, distribution, or manufacturing environment
- Familiarity with basic billing or accounts receivable processes

Work Environment & Physical Requirements

This is primarily an office-based role with frequent interaction with visitors, employees, and vendors, located within an active food production and distribution facility.

- Must be able to sit, stand, and walk for extended periods
- Must be able to lift and carry up to 25 lbs as needed
- Must be able to operate standard office equipment and a computer for extended periods

Southwind Foods provides reasonable accommodation to enable individuals with disabilities to perform the essential functions of this role. If you need an accommodation to participate in the application or interview process, please contact Human Resources at View phone number on ziprecruiter.com. 

Equal Employment Opportunity

Southwind Foods is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law.

Qualified applicants with criminal histories will be considered in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Note on Scope

This description provides an overview of the Receptionist role and is not an exhaustive list of duties. As business needs evolve, responsibilities may be adjusted. We value adaptability, initiative, and collaboration, and we foster an environment where diverse perspectives contribute to continuous improvement.