Receptionist / Client Service Representative

Receptionist/Client Service Representative

Do you want a career where you will stand out from the rest? Would you enjoy working in a beautiful, modern hospital with an unsurpassed reputation for exceptional medicine? Do you desire working with a collaborative and fun team who is truly passionate in their care for pets?

If you answered yes to any of these, then VCA Fairmount Animal Hospital may be the place for you!

VCA Fairmount Animal Hospital has been providing Central New York exceptional veterinary care for over 55 years. Check out our stellar reviews on google to see why we have become one of the most trusted veterinary care hospitals in all of Central New York. We are also AAHA accredited which means our hospital has been evaluated on approximately 900 standards of veterinary excellence. Pets are our passion and keeping them healthy is our number one priority.

We are looking for our next Receptionist! In this position you are responsible for greeting visitors, booking appointments, handling payment transactions, maintaining records and answering telephones. You will also be working with both animals and pet owners in a caring and empathetic manner. The position is a vital part of our hospital as you will be providing support for our clients in a fast paced environment.

Important qualifications for this role include possessing strong communication organizational skills and being able to work in a team environment. We truly believe the success of our hospital is a result of working together as a team.

Benefits include:

• Highly competitive wages. Scheduled annual performance-based raises.
• Excellent health, dental and vision plans

• 401k
• Paid vacation and sick days
• Continuing education and opportunities for advancement
• Amazing pet care discount! Not only at our hospital but within a network of over 900 other hospitals, including specialty practices
• Welcoming and caring work environment with open door management who prioritizes communication, team building, and having fun!

Schedule:

• We are open Monday-Friday from 8am-6pm. Your schedule (35-40 hours) would include shifts within these hours and later if you are closing shift (7pm).

Experience:

• Minimum 1-2 year customer service experience. Prior veterinary experience helpful!
• This position pays $18-$19 hourly depending on experience.

Join our team and help us live the VCA Fairmount Animal Hospital mission: Partnering for exceptional, compassionate veterinary care; because your family is our family.