Front Desk Receptionist

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Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Front Desk Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

In this role, the Receptionist will:

• Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
• Complete resident checks daily to those signed up on the wellness program to ensure safety.
• Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
• Ensure that reception desk is kept clean and organized after each shift.
• Facilitate transportation requests to check availability, cost, date, time and reserve in all appropriate areas.
• Assist residents with information pertaining to the campus.
• Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.
• Sell postage stamps to residents and staff, bill for packages, Fed-Ex, and Priority Mail.
• Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
• Complete monthly charge sheets in accordance to procedure.
• Support other departments in clerical duties as assigned by the Office Manager
• Check availability of guest rooms, reserve, scan all information, and collect payment.

The ideal candidate will have:

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in an emergency situation.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Compensation Pay Range:

$14.44 - $18.80 per hour

A reasonable estimate of the pay range for this position is $14.44 - $18.80 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits:
• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.