Physician Assistant Academic Support Coordinator (Non-Exempt)

POSITION: Physician Assistant Academic Support Coordinator (Non-Exempt)

H SU JOB FAMILY CLASSIFICATION: Office Management I

D EPARTMENT: College of Health Professions

S UPERVISOR TITLE: Director of Physician Assistant Program

F LSA STATUS: Non-Exempt

E XEMPTION: N/A

L OCATION: HSU Campus, Abilene, Texas

TARGET HIRE DATE: As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT - Candidate must profess a Christian Faith, maintain membership in a local congregation, and respect the values and distinctives central to the historically Baptist values of HSU.

CONTACT INFORMATION: Human Resources View phone number on click.appcast.io or View email address on click.appcast.io


SUMMARY/SCOPE:

TheAcademic Support Coordinator provides comprehensive administrative andtechnical support to the PA Program. This role is pivotal in maintaining theintegrity of program data, supporting the continuous self-assessment processrequired for accreditation, and ensuring the seamless delivery of thecurriculum through expert management of educational technology platforms.


HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

DataManagement & Accreditation Support:

Manageand organize program academic data (both didactic and clinical phases of thecurriculum) using software programs.

Becomea departmental expert in programs including but not limited to ExamSoft, AdobeESign, MS Office, SurveyMonkey, EXXAT, CASPA, ARC-PA Portal, and Canvas.

Supportthe Program Director in the analysis and reporting of data for ARC-PAaccreditation and curriculum evaluation.

Supportprogram faculty examinations through delivery and proctoring.


Systematizethe collection and aggregation of departmental survey data to ensurehigh-integrity datasets for faculty analysis and formal reporting.

Maintainsecure student files and pre-matriculation databases in compliance with programand institutional privacy policies.

Admissions& Student Services:


Managepre-matriculation database for student prerequisite completion.

Participatein student admissions/interview activities and data gathering related toresults.

Participatein student recruitment and retention activities including coordination ofpre-matriculation communication and orientation activities for new PA studentsin conjunction with faculty and staff.

Academic& Curricular Operations:


Communicationwith students, staff, and faculty regularly using the Canvas system foracademic updates and needs.

Assistfaculty in course preparation related to set-up & delivery.

Maintainprogram library and resources including supply inventory.

Provideclerical support to faculty including classroom and research endeavors.

Supportdepartmental activities for student assessment including set-up of andparticipation in standardized patient assessments.


AdministrativeOperations:


Supportbudget reconciliation and management for program.

Provideclerical support for faculty research and committees.

Managedepartmental social media presence.

Attendrequired training at conferences as requested.

Dailyerrands on & off campus including mail collection.


Otherduties as assigned.

SUPERVISORY RESPONSIBILITIES:

There are no supervisorresponsibilities for this position.


COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.

Interview decisions are partially based on this information.

On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.

To perform the job successfully, an individual should demonstrate the following competencies.

Job Knowledge - Competent in required jobskills and knowledge; exhibits ability to learn and apply new skills; keepsabreast of current developments; requires minimal supervision; displaysunderstanding of how job relates to others; uses resources effectively.

CustomerService - Manages difficult or emotional customer situations; responds promptly tocustomer needs; solicits customer feedback to improve service; responds torequests for service and assistance; meets commitments.

Quality Management - Looks for ways toimprove and promote quality; demonstrates accuracy and thoroughness.

Organizational Support - Follows policies andprocedures; completes administrative tasks correctly and on time; supportsorganization's goals and values; benefits organization through outsideactivities; supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and planswork activities; uses time efficiently; plans for additional resources; setsgoals and objectives; organizes or schedules other people and their tasks;develops realistic action plans. Quality - Demonstrates accuracy and thoroughness;looks for ways to improve and promote quality; applies feedback to improveperformance; monitors own work to ensure quality.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals,professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groupsof managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest,commissions, proportions, percentages, area, circumference, and volume. Abilityto apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solvepractical problems and deal with a variety of concrete variables in situationswhere only limited standardization exists. Ability to interpret a variety of instructions furnished in written,oral, diagram, or schedule form.

COMPUTER SKILLS: To perform this jobsuccessfully, an individual should have knowledge of all Microsoft Officesoftware, Project Management software, Order processing systems, Studenttracking databases, Adobe, Canvas, ExamSoft, the internet, texting, and socialmedia platforms. Training can be provided on program-specific software.


EDUCATION/EXPERIENCE:

Bachelor's degree fromfour-year college or university preferred.


One to two years'related experience and/or training required.


Must be verydetail-oriented, highly organized, hard-working and efficient.

Must be able to meetdeadlines and multi-task in a high-volume service area.

Must be an excellentcommunicator in both written and verbal forms.

The above requirements will be validated through the writtencompetencies provided by the applicant in addition to the interview process andreference checks regarding past employment experience, etc.

CERTIFICATES, LICENSES, REGISTRATIONS:

None are required for this position at this time.

PHYSICAL REQUIREMENTS:

The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Whileperforming the duties of this job, the employee is regularly required to sit;use hands to finger, handle, or feel; reach with hands and arms and talk orhear. The employee is occasionally required to stand; walk; climb orbalance and stoop, kneel, crouch, or crawl.


Theemployee must regularly lift and/or move up to 10 pounds and occasionally liftand/or move up to 20 - 25 pounds.


The job is sedentary innature. Must be able to sit for long periods while performing office andcomputer operations.

WORK ENVIRONMENT:

The work environmentcharacteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Whileperforming the duties of this job, the employee is occasionally exposed tooutside weather conditions.


Thenoise level in the work environment is usually quiet.

ADDITIONAL INFORMATION:

This is a Non-Exempt/Hourly position. This hourly positionrequires a regular 40-hour workweek at minimum (plus occasional overtime).


Working beyond a normal 40-hour week, including evenings andweekends, is possible during peak season and/or to meet internal deadlines.


Non-Exempt/Hourly employees who work beyond 40 hours during asingle work week will be compensated at time and a half, per FLSA guidelines.

Infrequent travel may be required on occasion forstudent recruitment events, clinical site visits, or in order to attendtraining workshops.

Must have andmaintain a valid Class C Driver's License and maintain a clear driving recordto be insurable under the university liability policy.

Must be able to drive tocomplete work assignments on and off campus, as needed.

EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.

NON-DISCRIMINATION STATEMENT:

HSUcomplies with all applicable anti-discrimination laws including thoseprohibiting discrimination on the basis of age, sex, pregnancy, race, color,national origin, disability, genetic information and military service. HSU is aprivate university affiliated with the Baptist General Convention of Texas andmay lawfully consider an applicant's religion as a selection criterion. HSU iscommitted to hiring faculty and staff who share an active Christian faith andfully support HSU's mission.


Inaccordance with the Americans with Disabilities Act (ADA), HSU providesreasonable accommodation to qualified individuals with disabilities who areemployees or applicants for employment, except when the accommodation wouldimpose an undue hardship. Requests for reasonable accommodation should bedirected to Human Resources.

BACKGROUND SCREEN:

HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position, applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.