Commercial Lead - Agentic Commerce

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About The Role Agentic Commerce is the most significant shift in digital payments since mobile. We are moving from a world where humans click “buy” to a world where AI agents negotiate, book, and transact on our behalf. We are looking for a strategic commercial operator to help define and execute Adyen’s Go‑to‑Market strategy for this emerging channel. You will not just be selling a product, you will be building the playbook for how the world’s largest enterprises accept payments from AI agents. This is a rare opportunity to sit at the intersection of Commercial GTM Strategy, Account Management, and Product. You will work closely with Adyen’s leadership to take our “Universal Translator” strategy to the market. What You’ll Do Define the Playbook – take our Agentic Commerce offering from “Pilot” to “Scale,” identifying the right first‑mover merchants, structuring the commercial approach, and creating a feedback loop between the market and our Product team. Consult, Don’t Just Sell – act as a trusted advisor to C‑level stakeholders at our largest merchants, helping them navigate the hype, understand infrastructure risks (fraud, identity), and architect their data feeds for the agentic economy. Orchestrate the Ecosystem – be the commercial bridge between our merchants and major AI platforms (OpenAI, Google, etc.), ensuring Adyen remains the neutral connector in a fragmented ecosystem. Enable the Organization – turn learnings into a GTM engine, collaborating with marketing to train our wider Sales and Account Management teams to speak fluently about tokens, LLMs, and agentic protocols. Protect the Merchant – champion our “Merchant‑First” principles, prioritizing merchant control, data privacy, and liability protection as protocols evolve. The Innovation Lab – operate in the epicenter of the AI boom, focusing on securing and managing high‑velocity pilots with US‑based AI platforms (San Francisco/Seattle/New York). Speed to Market – help our largest US enterprise merchants (Retail, Mobility, Platforms) launch their first “Instant Checkout” use cases, capturing early market share quickly. Who You Are Strategic Builder – comfortable working with ambiguity, co‑creating solutions with clients even without a finished brochure. Commercially Sharp – track record of navigating complex enterprise organizations and driving strategic initiatives that deliver real volume. Technically Fluent – able to explain the difference between a Network Token and a Virtual Card to a CFO, and debate API schemas with Product Management. Curious about AI infrastructure – not an ML engineer, but follows how agentic systems evolve, including emerging agent protocols. Anti‑Hype – cut through the noise, focusing on real operational problems rather than science fiction. Collaborative – thrive in a flat structure, working closely across Commercial, Product, Legal, and Partnerships teams to clear hurdles in real time. Experience – 6–8 years in commercial‑facing or GTM strategy roles; previous payments or fintech experience is a plus. Why Now? Agentic commerce is in its infrastructure phase. The protocols, standards, and commercial models are being written and tested right now. In this role, you won’t be executing an established playbook; you will be authoring it. Adyen processes payments for many of the world’s largest, most sophisticated enterprises, so the decisions you make here will shape how AI‑initiated transactions work at scale. The annual base salary range for this role is $180,000 – $210,000 + RSUs. To learn more about our compensation philosophy, please click here . Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. These diverse backgrounds and cultures are essential in ensuring momentum. We welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. If this sounds like you, we encourage you to apply. We look forward to your application! What’s Next? We aim to respond to applications within 5 business days. Our interview process takes about 4 weeks, but may vary. Learn more about our hiring process here . Let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. All your information will be kept confidential according to EEO guidelines. San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our New York office (three days in‑office per week). We are an office‑first company and value in‑person collaboration; we do not offer remote‑only roles. #J-18808-Ljbffr Adyen