Account Clerk II

Account Clerk II

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

The Account Clerk II serves as the first point of contact for the Receivables and Collections Division, managing customer inquiries via phone, email, and the public counter. They conduct research and answer questions regarding the status of accounts and payments, perform billing reconciliations, process payments and refunds, create invoices and credit memos, and prepare journals. The Account Clerk II performs basic skip tracing to locate customers for returned mail, processes incoming and outgoing mail, creates reports and spreadsheets, and works extensively in the accounting system to manage customer accounts.

The ideal candidate will have experience with accounts receivable or collections, including a background in performing billing reconciliations and account research.

The ideal candidate will demonstrate the following:

• Proficiency working in accounting software, preferably Oracle's PeopleSoft
• Intermediate skills in Excel
• Outstanding communication skills via phone, email and the public service counter
• Strong analytical and problem-solving skills
• Basic knowledge of skip tracing techniques

Participate in the preparation of payroll, accounts payable and accounts receivable as well as control and account verification of a centralized accounting system.

Maintain various ledgers, registers and journals according to established account classifications.

May audit invoices against Purchase orders; research discrepancies; approve for payment and post to the proper account, keeping a running balance of encumbrances to the funds in each of the accounts.

May audit various claims for payment including those for travel and Pacific Telephone and SMUD invoices; prepare for check writing and input to data processing.

Perform accounting clerical work involved in the administration of the 1915 Public Improvement Assessments and the 1911 Bond Act Program.

Initiate accounting transfers.

Reconcile general ledger accounts with various registers.

Perform various routine clerical duties such as typing and filing.

May audit Personnel Action Requests and submit to update the City's employee master file; prepare payroll from time cards submitted.

Respond to requests for information from outside agencies regarding employees' status and wages.

Research and answer employee and department questions regarding employee salaries and fringe benefits, the status of accounts and payments, the proper coding of transactions and other matters.

Prepare a variety of financial statements and costs and statistical reports.

Interpret computer reports.

Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

Knowledge of: Modern office practices and procedures. Ability to: Operate a typewriter, calculator and other common office machines. Keep financial and statistical records. Perform varied clerical work. Understand and carry out oral and written instructions.

In addition to the qualifications of Account Clerk I: Knowledge of: Principles and practices of financial record keeping. Municipal accounting system requirements and procedures. Ability to: Work independently in the absence of supervision.

Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application and will be required at time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credential's evaluation service. Evaluation of education records will be due at time of appointment.

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline . Applicants are responsible for attaching a copy of their DD24 to each position for which they apply.

Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions.

Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Account Clerk II examination.

All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.