Planning & Scheduling Inbound Administrator

Planning & Scheduling Inbound Administrator Richemont Regional Distribution Center | Grand Prairie, TX Role Overview The inbound administrator will work closely with inbound and imports teams, overseeing and optimizing the daily operations within our luxury retail distribution center. This role ensures the efficient and accurate processing of high‑value goods while maintaining the highest standards of quality, security, and cost efficiency. Effective communication with internal teams and external stakeholders, including our prestigious brands/Maisons, is critical. Responsibilities Inbound Management: Monitor dispatch and distribute IDNs for the receiving team to process to achieve KPIs. Forecasting and tracking Pre‑Alerts through the EXPO website as well as tracking shipments through FedEx, UPS and DHL. Create IDNs for domestic and strap shipments. Inbound Monitoring: Daily review of incoming shipments to completion utilizing various reports (Goods In Transit report & Unloading report, etc.) and following up on stagnant inbound deliveries in collaboration with the Imports team. Claim Intake and Review: Efficient and accurate processing of claims submitted from inbound discrepancies. This role involves understanding the inbound process, investigating claim details, submitting claims through vendor and local tools, timely follow‑up with Maisons and suppliers to resolve open claims and reporting claim status. Ensure proper utilization of virtual claim bins (0005 & I999) and continued maintenance of these locations. Reporting and Analysis: Prepare reports on claim activity, incoming volumes, IDN completion status, and trends. Ensure monitoring, reporting, and updates are completed to confirm that inbound activities comply with Group policies. Communication & Collaboration: Responsible for communication with the Imports Team and Maisons on any issues that arrive with shipments. Safety & Housekeeping: Maintain a safe and clean work environment, ensuring adherence to safety protocols. System & Project Participation: Participate in SAP/EWM system checks and business development projects. Cross‑Functional Support: Cross‑train with outbound planners to back up as needed. Problem Solving & Decision Making: Proactively resolve issues, make data‑driven decisions, and escalates complex problems. Qualifications High school diploma or equivalent required 2–3 years of experience in operations or similar environments Strong knowledge of distribution center operations, including receiving, storage, picking, packing, and shipping. Understanding of logistics processes (Inbound, Outbound, Returns, Inventory, and Planning Scheduling, etc.) a plus. Experience with Warehouse Management systems; SAP required. Intermediate knowledge of Microsoft Office applications (Excel, Word, PowerPoint, etc.) Excellent communication, interpersonal, and problem‑solving skills. Ability to thrive in a fast‑paced, demanding environment. Strong attention to detail and commitment to quality. Continuous improvement mindset, open to learning and finding new and innovative solutions. Flexibility to adapt quickly to changing circumstances. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work‑life‑balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using volunteer time off days to support important initiatives that drive change. #J-18808-Ljbffr Richemont